RFC QA Clerk (Auditor)

Grocery Outlet Inc.; East Manchester Township (PA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) Profit Sharing

Job summary

Grocery Outlet Inc. is seeking a Quality Assurance Clerk to audit inventory for store orders and assist the Inventory Control Team in correcting discrepancies. The role reports to the Inventory Control Manager and focuses on improving pallet accuracy and audit outcomes.

The position involves hands-on auditing, data entry, and potential leadership of other staff as needed. A strong analytical mindset and basic Excel skills are essential to succeed in this role.

Qualifications

• 1–2 years of experience in inventory control, auditing, quality assurance, or related work preferred.
• Excellent analytical and problem-solving skills.
• Ability to manage multiple tasks simultaneously.
• Strong decision-making abilities with limited information.
• Intermediate Excel experience preferred.
• Ability to work independently and in a team.
• Willingness to own processes and drive improvements.

Responsibilities

• Break down, audit, and reassemble freight on outbound pallets prior to load dispatch.
• Record and report errors identified during audits.
• Correct errors to ensure 100% accuracy on audited pallets.
• Perform root cause analysis to prevent repeats of inaccuracies.
• Coordinate with RFC leadership and warehouse staff on audit results.

Skills

Analytical skills

Problem-solving

Teamwork

Decision making

Excel

Tools

Excel

Job description

Our Supply Chain and Logistics team mission is to provide top notch service to our stores and purchasing teams, contributing to the goal to make Grocery Outlet the first choice for bargain minded customers while touching lives for the better. Our team oversees the successful movement of products from our vendors to our stores and is self-motivated, passionate, and dedicated.

About the Role:

You will be responsible for auditing inventory picked for store orders. You will be responsible for assisting the Inventory Control Team in identifying and correcting inventory inaccuracies. You will also document and facilitate corrective measures for audited pallets. The Quality Assurance Clerk will report to the Inventory Control Manager.

Responsibilities Include:

• Break down, audit, and reassemble freight on outbound pallets prior to load dispatch.
• Record and report errors as they are discovered during the audit process.
• Correct any errors found to ensure 100% accuracy on pallets audited.
• Perform root cause analysis on any inaccuracies to prevent further errors from occurring.
• Partner with RFC leadership staff, and directly with warehouse personnel to address audit results as needed.
• Perform physical count of inventory and reconcile actual stock count to computer-generated reports.
• Assist with moving outbound pallets and other warehouse inventories as needed to perform full audit analysis and corrective measures.
• Perform routine clerical duties, including data entry, and assist in resolving issues.
• May lead, guide, and train other employees, interns, and/or volunteers performing related work.
• Operate various forklifts in the RFC, including order pickers (cherry picker lift), sit-down, standup, and pallet jack forklifts.
• Maintain clean and orderly workstations.
• Perform miscellaneous job-related duties as assigned.

About The Pay:

• Base Salary Range: $19 - $21 Hourly
• 401(k) Profit Sharing.
• Final compensation will be determined based upon experience and skills and may vary based on location.

About You:

• 1 to 2 years of experience in inventory control, auditing, quality assurance, or other related experience preferred.
• Excellent analytical and problem-solving skills.
• Successfully manage multiple tasks simultaneously.
• Make solid decisions quickly based on limited information.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Intermediate experience with Excel preferred.
• Ability to work independently, as well as with a team.
• Concern for achieving positive outcomes and growing the business; willing to get involved in all aspects of the process.
• Ability to be creative, resourceful and take ownership over your categories.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.