RFC Shift Leader: Drive Fulfillment & Team Performance

Grocery-Outlet; Vancouver (WA); On-site; USD 80,000 - 90,000; Full time

Job summary

Grocery Outlet is seeking a Regional Fulfillment Center supervisor to lead a team of supervisors and ensure daily and weekly operational goals are met. You will hire, engage and develop salaried and hourly staff, reporting to the RFC Operations Manager, and embody our values.

This role requires strong warehouse knowledge, excellent communication, safety leadership, and ability to balance Shipping and Receiving while coordinating with cross functional teams.

Qualifications

• AA Degree or 2-3 years related experience.
• Broad knowledge of warehouse operations.
• Exceptional communication skills, both verbal and written.
• Proficient with MS Office applications.
• Ability to lift up to 50 pounds and operate pallet jacks.

Responsibilities

• Main point of contact for the shift and covering the entire leadership upon absence of Manager.
• Leads a team of supervisors to ensure each shift meets or exceeds the operation’s daily and weekly goals.
• Fosters a safety culture through demonstrative leadership.
• Holds self and team accountable on general sanitation and food safety practices.
• Use system tools and spreadsheets to analyze data and create labor plans.
• Use system tools to monitor the health of the operation.
• Holds self, supervisors, and personnel accountable to budget plans for labor and other expenditures.
• Ensures the daily operation is balanced between Shipping and Receiving.
• Leads employee engagement and performance feedback.
• Routinely holding 1:1 and skip level meetings.
• Coordinate and partner with cross functional departments on operational deliverables.
• Identify achievable goals that positively impact key metrics.

Skills

Leadership

Communication

Time management

Organizational skills

Education

AA Degree or equivalent

Tools

MS Office Suite

Job description

Grocery Outlet is seeking a Regional Fulfillment Center supervisor to lead a team of supervisors and ensure daily and weekly operational goals are met. You will hire, engage and develop salaried and hourly staff, reporting to the RFC Operations Manager, and embody our values.

This role requires strong warehouse knowledge, excellent communication, safety leadership, and ability to balance Shipping and Receiving while coordinating with cross functional teams.