Regional Fulfillment Center Lead

Grocery Outlet

Vancouver (WA)

On-site

USD 72,000 - 88,000

Full time

14 days+
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Benefits offered by this job

Annual bonus program
Equity
401(k) Profit Sharing
Vacation accrual
Medical, Dental, Vision

Job summary

Grocery Outlet in Washington state seeks a Regional Fulfillment Center supervisor to lead a team of hourly employees, hire, engage and develop staff, and report to the RFC Operations Manager. You will oversee daily shift operations across multiple warehouse functions and drive safety, quality and performance goals.

Qualifications include an AA degree or equivalent or 1–2 years related experience, plus proficiency with MS Outlook, Word and Excel.

Qualifications

  • AA Degree or equivalent is required or 1–2 years related experience.
  • Proficiency with MS Outlook, Word and Excel.
  • Strong communication and organizational skills; ability to interface with Store Operations and Managers.

Responsibilities

  • Effectively and safely supervise the day-to-day shift operations of one or more warehouse areas of responsibility (AOR). Warehouse functions may include: selecting, loading, shipping, receiving, safety, sanitation, replenishment and product storage processes in a Grocery, Perishables or Freezer Warehouse environment.
  • Coordinates the flow of workload within the warehouse and a specific department.
  • Leads a subset team of a department to ensure that performance goals and/or customer commitments are met or exceeded.
  • Instruct and provide oversight to Warehouse Associates in the proper execution of all established quality, safety and sanitation practices of warehouse operations.
  • Holds self and team accountable on general sanitation and food safety practices.
  • Collaborate with Shift Manager in the development of employee performance development plans (PDPs); Coach, mentor and guide Associates in the execution of PDPs; Utilize progressive coaching and counseling concepts according to established policies and procedures to provide continuous feedback on performance, increase employee retention and improve employee relations.
  • Leads a team of hourly personnel through effective coaching and other performance management methods to ensure performance is being met.
  • Hhelps prepare and attend daily Shift Start-Up Meetings to share daily goals and results with the team.
  • Monitor and Post performance reports.
  • Use discretion and judgment to conduct a variety of Safety, Quality, Shrink and Operational audits and encourage a sense of responsibility and ownership in the results of these audits in Associates.
  • Conduct accident investigations according to company guidelines and use judgment and discretion to make findings and document them.
  • Manage to set KPI's: Safety, Retention, Productivity, Budget and Quality (Shrink).
  • Ensure shift time and attendance tools are kept up to date.
  • Ensure the employee schedule is up to date.
  • Accountable to a budgeted labor $ allowance for assigned department(s).
  • Ensure that decisions made throughout the shift, day, and week support attainment of said budgetary goals.
  • Responsible for successful onboarding, training and retention of New Hires.

Education

AA Degree or equivalent

Tools

MS Outlook
MS Word
MS Excel

Job description

Grocery Outlet in Washington state seeks a Regional Fulfillment Center supervisor to lead a team of hourly employees, hire, engage and develop staff, and report to the RFC Operations Manager. You will oversee daily shift operations across multiple warehouse functions and drive safety, quality and performance goals.

Qualifications include an AA degree or equivalent or 1–2 years related experience, plus proficiency with MS Outlook, Word and Excel.

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