RevOps Director, AI-Driven Revenue Growth

Harmony; New York (NY); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company matching

High-quality equipment

Job summary

Harmony is seeking its first Director of Revenue Operations in New York City. You will build systems, data, and AI-powered workflows to support Sales, Marketing, Customer Success, and Deal Desk.

Reporting to the CEO, you’ll collaborate with the CRO and CMO to create a trusted view of pipeline, forecasts, and revenue performance, while architecting scalable processes and tools. You’ll lead Salesforce administration, data standards, and integrations, deploying AI agents and automation to improve

Qualifications

• 6+ years in Revenue Operations, Sales Operations, or GTM strategy, incl. 3+ years in a senior/lead role at a B2B SaaS company.
• Experience owning ops across Sales, Marketing, and Customer Success, incl. hands-on marketing systems and funnel management.
• Hands-on Salesforce administration and architecture experience, with the ability to build and maintain solutions yourself.
• Practical experience building AI-powered workflows, AI agents, or internal tools; able to explain what was built and impact.
• Engineering mindset: connecting systems, APIs, automation tools, and AI-assisted coding to solve problems.
• Track record of building forecasting models, territory and quota plans, and sales compensation programs.
• Strong analytical skills, spreadsheet proficiency, and experience with BI tools and SaaS metrics (ARR, NRR, CAC, LTV, pipeline).
• Experience managing deal desk, pricing approvals, or quote-to-cash processes.
• Ability to build processes from scratch, handle ambiguity, and own outcomes as an IC.
• Clear written and verbal communication; able to present to execs and the board.
• Willingness to work from Harmony’s New York City office four days per week.

Responsibilities

• Plan annual/quarterly revenue strategy and forecasting with executive and GTM leadership.
• Define territories, quotas, and sales compensation plans; automate commissions with checks.
• Establish repeatable forecasting and pipeline reviews; build AI agents to flag risks.
• Measure marketing ROI; surface channel performance and acquisition efficiency.
• Improve SDR productivity with research, prioritization, and intent-based workflows.
• Own pricing and discount workflows, quoting, and quote-to-cash handoffs to Finance.
• Deliver executive-level GTM reporting; build KPI dashboards and insights.
• Maintain data standards and integration across the GTM tech stack.

Skills

Revenue Operations

Sales Ops

Data analysis

AI workflows

Automation

Forecasting

Stakeholder management

Executive communication

Tools

Salesforce

HubSpot

Gong

Nooks

Ocean.io

LinkedIn Sales Navigator

Claude

BI tools

Job description

Harmony is seeking its first Director of Revenue Operations in New York City. You will build systems, data, and AI-powered workflows to support Sales, Marketing, Customer Success, and Deal Desk.

Reporting to the CEO, you’ll collaborate with the CRO and CMO to create a trusted view of pipeline, forecasts, and revenue performance, while architecting scalable processes and tools. You’ll lead Salesforce administration, data standards, and integrations, deploying AI agents and automation to improve