Director, Revenue Operations & AI-Driven Growth

RevOps Careers

New York (NY)

Hybrid

USD 180,000 - 240,000

Full time

3 days ago

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Benefits offered by this job

Comprehensive medical, dental, and vis

401(k) with company matching

High‑quality equipment for your work

Job summary

Harmony is seeking a Director of Revenue Operations to design and operate the data, systems, and AI-enabled workflows that empower Sales, Marketing, Customer Success, and Deal Desk. You will own forecasting, capacity planning, and continuous improvements across the GTM stack.

You will report to the CEO and partner with the CRO and CMO to drive pipeline visibility, ROI, and revenue performance. Expect hands-on work with Salesforce, HubSpot, Gong, and in-house tools, with a NYC office four days a

Qualifications

6+ years in Revenue or GTM operations, with leadership exposure.
Hands-on experience with Salesforce administration and architecture.
Proven ability to build AI-powered workflows and internal tools.
Strong analytical skills and proficiency with BI metrics (ARR, NRR, CAC, LTV).
Clear written/verbal communication, capable of presenting to execs/board.

Responsibilities

Lead revenue strategy, planning, and capacity modeling with cross-functional partners.
Own GTM data architecture, data standards, and system integrations.
Develop dashboards for pipeline, conversion, ARR, churn, and health metrics.
Oversee deal desk, pricing approvals, quote-to-cash, and contract workflows.
Deliver executive/board reporting and actionable recommendations.