Director, Revenue Operations — AI-Driven Growth

Sword; United States; Remote; USD 133.000 - 210.000; Vollzeit

Zusammenfassung

Sword Health seeks a Director of Revenue Operations to lead a small senior team ensuring the revenue engine is accurate, fast and scalable. You’ll oversee CRM, forecasting, deal desk, contracting, and commercial reporting, while advising sales leadership on how we plan, sell and close.

The role emphasizes treating processes as products and delivering trusted data. You’ll bring 8+ years in RevOps or Sales Ops, deep Salesforce expertise, and hands-on experience with CPQ/CLM tools and Gong, plus AI

Qualifikationen

• 8+ years in Revenue Operations, Sales Operations or Deal Desk, with 3+ years managing a team
• Deep, hands-on Salesforce expertise (objects, flows, reporting) and experience owning a GTM systems roadmap
• Track record of building forecasting and pipeline management processes that sales leaders actually use
• Experience running or partnering closely with a Deal Desk on enterprise contracts with multiple stakeholders
• Strong analytical skills (SQL or BI tools a plus) and the judgement to know which numbers matter
• Experience with CPQ/CLM tools (Ironclad, Spotdraft or equivalent) and Gong
• Experience applying AI or automation to RevOps workflows

Aufgaben

• Lead and grow the RevOps team (systems, analytics): set priorities, run the intake process and coach the team on stakeholder management
• Own the forecasting process and pipeline hygiene: stage definitions, exit criteria, inspection cadence and weekly forecast calls with sales leadership
• Own the GTM tech stack and roadmap (Salesforce, CLM, Gong, enrichment and BI tools) and keep data quality high enough that leaders trust the numbers
• Build and maintain commercial reporting: pipeline coverage, conversion, cycle time, win rates, bookings and rep productivity
• Support annual and quarterly planning: territory design, capacity models, quota setting and compensation plan operations
• Find and remove friction in the deal lifecycle, using automation and AI to give sellers time back

Kenntnisse

Salesforce

Forecasting

Deal Desk

AI in RevOps

Analytics

Gong

Tools

Gong

Ironclad

Spotdraft

BI tools

CPQ tools

Jobbeschreibung

Sword Health seeks a Director of Revenue Operations to lead a small senior team ensuring the revenue engine is accurate, fast and scalable. You’ll oversee CRM, forecasting, deal desk, contracting, and commercial reporting, while advising sales leadership on how we plan, sell and close.

The role emphasizes treating processes as products and delivering trusted data. You’ll bring 8+ years in RevOps or Sales Ops, deep Salesforce expertise, and hands-on experience with CPQ/CLM tools and Gong, plus AI