Revenue Tech Manager - CRM, Automation & AI

Data Innovations LLC

Duluth (GA)

Hybrid

USD 120,000 - 165,000

Full time

3 days ago

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Job summary

Neptune Technology Group Inc. seeks a Revenue Technology Manager to own the CRM system of record and drive go-to-market technology.

You will set requirements, priorities, and standards for CRM and automation, including TCO modeling for quoting, while partnering with Digital Technology on technical build and AI deployments. You will lead data quality, vendor management (Conexiom), and cross-functional alignment with Marketing, Finance, Revenue Intelligence, and Sales Enablement to optimize RevOps

Qualifications

5-8+ years in revenue/sales tech, CRM administration, or business systems analysis.
Experience owning CRM requirements and partnering with IT on delivery in large digital transformations (e.g., SAP S/4HANA).
Familiarity with automation platforms (Conexiom) and AI-enabled workflow tools.
Experience with SAP ERP preferred.
Strong requirements gathering, stakeholder management, and communication skills.
Pragmatic problem-solving and decision-making with strong written and verbal communications.
Relentless commitment to operational excellence, delivering in scope, on time, and on budget.
Experience with Azure or AWS Cloud preferred.

Responsibilities

Define requirements, priorities, and usage standards for CRM as Neptune's system of record with Digital Technology.
Own outcomes for CRM-and-adjacent automation, including propagations and quote-data push.
Own propagations, including TCO modeling to support quoting and deal structuring.
Own CRM data quality standards.
Expand automation coverage across quote, order, and RMA workflows.
Define use cases and requirements for AI deployments and partner with Digital Technology.
Own vendor relationship and performance for Conexiom and other automation platforms.
Partner with Marketing and Finance, Revenue Intelligence, Customer Success, and Deal Ops to align requirements.
Support scored-opportunity and lead-routing logic within the CRM with Revenue Intelligence and Digital Technology.
Monitor and report on system performance, data quality, and automation adoption metrics.
Drive standardization of tools, artifacts, and process documentation across RevOps.