Revenue Technology Manager

Data Innovations LLC; Duluth (GA); Hybrid; USD 120,000 - 165,000; Full time

Job summary

Neptune Technology Group Inc. seeks a Revenue Technology Manager to own the CRM system of record and drive go-to-market technology.

You will set requirements, priorities, and standards for CRM and automation, including TCO modeling for quoting, while partnering with Digital Technology on technical build and AI deployments. You will lead data quality, vendor management (Conexiom), and cross-functional alignment with Marketing, Finance, Revenue Intelligence, and Sales Enablement to optimize RevOps

Qualifications

• 5-8+ years in revenue/sales tech, CRM administration, or business systems analysis.
• Experience owning CRM requirements and partnering with IT on delivery in large digital transformations (e.g., SAP S/4HANA).
• Familiarity with automation platforms (Conexiom) and AI-enabled workflow tools.
• Experience with SAP ERP preferred.
• Strong requirements gathering, stakeholder management, and communication skills.
• Pragmatic problem-solving and decision-making with strong written and verbal communications.
• Relentless commitment to operational excellence, delivering in scope, on time, and on budget.
• Experience with Azure or AWS Cloud preferred.

Responsibilities

• Define requirements, priorities, and usage standards for CRM as Neptune's system of record with Digital Technology.
• Own outcomes for CRM-and-adjacent automation, including propagations and quote-data push.
• Own propagations, including TCO modeling to support quoting and deal structuring.
• Own CRM data quality standards.
• Expand automation coverage across quote, order, and RMA workflows.
• Define use cases and requirements for AI deployments and partner with Digital Technology.
• Own vendor relationship and performance for Conexiom and other automation platforms.
• Partner with Marketing and Finance, Revenue Intelligence, Customer Success, and Deal Ops to align requirements.
• Support scored-opportunity and lead-routing logic within the CRM with Revenue Intelligence and Digital Technology.
• Monitor and report on system performance, data quality, and automation adoption metrics.
• Drive standardization of tools, artifacts, and process documentation across RevOps.

Skills

CRM ownership

SAP S/4HANA

Conexiom

SAP ERP

Requirements gathering

Stakeholder management

Communication skills

Azure/AWS

Operational excellence

AI-enabled workflows

Education

Bachelor's degree in computer science, information systems, business, or related field

Tools

Conexiom

SAP ERP

Azure/AWS Cloud

Job description

Neptune Technology Group Inc. is a technology company serving water utilities across North America. Since 1892, we have continually focused on the evolving needs of water utilities – revenue optimization, operational efficiencies, and improved customer service. With our portfolio of smart water meters, data collection systems and software, we make data actionable for our customers – so they can remain focused on the business of water. For additional information, please visit the company website at www.neptunetg.com .

Position Summary

As the Revenue Technology Manager, you will act as Business Process Owner (BPO) for Neptune's CRM system, setting the direction for the go-to-market technology backbone that Revenue Operations runs on. You'll define requirements, priorities, and usage standards for the CRM and its supporting automation — including quote-to-order workflows and propagations, where you'll own the total cost of ownership (TCO) modeling that underpins Neptune's quoting process — partnering with Digital Technology on the technical build. You'll also define the use cases and requirements behind Neptune's AI deployments, and you'll be accountable for CRM data quality and automation coverage.

Key Responsibilities

• Define requirements, priorities, and usage standards for the CRM as Neptune's system of record, partnering with the Digital Technology team on the technical build
• Own the outcomes for CRM-and-adjacent automation, including the propagation-study workflow and quote-data push
• Own propagations, including total cost of ownership (TCO) modeling to support quoting and deal structuring
• Own CRM data quality standards
• Expand automation coverage across quote, order, and RMA workflows
• Define use cases and requirements for AI deployments (RMA automation, renewal forecasting, sentiment alerts) and partner with Digital Technology on execution
• Own vendor relationship and performance for Conexiom and other automation platforms supporting the quote-to-order workflow
• Partner with Marketing and Finance, in addition to Revenue Intelligence, Customer Success, and Sales Enablement & Deal Ops, to align system requirements with cross-functional needs
• Support scored-opportunity and lead-routing logic within the CRM, partnering with Revenue Intelligence and the Digital Technology team on execution
• Monitor and report on system performance, data quality, and automation adoption metrics
• Drive standardization of tools, artifacts, and process documentation across RevOps systems

Skills

• 5-8+ years of experience in revenue/sales technology, CRM administration, or business systems analysis
• Experience owning CRM requirements and partnering with IT/Digital Technology on technical delivery within large-scale digital/business transformation programs (e.g., SAP S/4HANA implementations)
• Familiarity with automation platforms (e.g., Conexiom) and AI-enabled workflow tools
• Experience with SAP ERP Preferred
• Strong requirements-gathering, stakeholder management, and communication skills
• Pragmatic problem-solving and decision-making skills with excellent written and verbal communications
• Relentless passion and commitment to operational excellence – delivering in scope, on time, and on budget to the delight of our internal customers
• Experience with Azure or AWS Cloud Preferred

Qualifications

Required Education

• Bachelor's degree in computer science, information systems, business, or a related field of study, or equivalent experience

Required Experience

• 5-8+ years in a CRM administration, business systems analysis, or revenue/sales technology role, with direct ownership of requirements and standards for a CRM platform
• Experience partnering with IT/Digital Technology on technical delivery within a large-scale digital or business transformation program

Preferred Qualifications

• Experience serving as Business Process Owner (BPO) or system owner for a CRM platform
• Experience with SAP ERP and/or Azure or AWS Cloud
• Experience evaluating or managing third-party automation vendors (e.g., Conexiom)

Ways of Working

This is a hybrid position. The Revenue Technology Manager is expected to work on-site at a Neptune office at least three days per week, with the flexibility to work remotely on the remaining days.

Our Values

• Own It — We are accountable to ourselves and each other. We deliver results and always do what’s right.
• Be Humble — We roll up our sleeves. We value mutual respect in all our interactions. We are genuine, putting others first.
• Be a Passionate Solver — We take pride in solving problems. We are adaptable and continuously learning.
• Win Together — We achieve more when individual perspectives come together.

Location

Tallassee, Alabama or Duluth, Georgia

Neptune Technology Group Inc. does not sponsor U.S. work authorizations for this position, including H-1B, O-1, and TN. Neptune also does not sponsor individuals in F-1 status for this role.

#HP1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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