Revenue Ops Lead - Salesforce & Q2C Architect (Remote)

avalara; United States; On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Bonuses

Private medical insurance

Paid time off

Parental leave

Job summary

Avalara is seeking an experienced Senior Manager, Revenue Operations to lead CRM optimization and Q2C improvements in a strategic, cross-functional role. You will partner with Revenue Strategy to enable data-driven decisions without owning KPIs or pipeline management.

The ideal candidate has deep Salesforce expertise, strong Q2C know-how, and a track record of scalable operational improvements in SaaS environments. This role supports global teams and may offer remote work options.

Qualifications

• 5+ years in Revenue/Sales Operations or Business Systems leadership.
• Deep Salesforce administration and optimization expertise including CPQ.
• Proven success delivering scalable operational improvements in SaaS.

Responsibilities

• Own vision and roadmap for CRM and supporting tools (Salesforce/CPQ) to drive efficiency and scalability.
• Partner with IT, Sales, and Finance to deliver system enhancements aligned with go-to-market strategies.
• Improve CRM architecture, governance, and user experience for data quality and adoption globally.
• Collaborate with Revenue Strategy and Analytics to ensure forecasting, segmentation, and insights are supported by systems.
• Evaluate end-to-end Q2C lifecycle (lead to renewals) to enhance speed and accuracy.
• Lead automation initiatives to reduce manual effort and improve data flow between systems.
• Translate business requirements into actionable system improvements and enablement programs.

Skills

Salesforce

CPQ

Q2C processes

Data-driven decision making

Cross-functional collaboration

Forecasting support

System optimization

Tools

Jira

Confluence

Job description

Avalara is seeking an experienced Senior Manager, Revenue Operations to lead CRM optimization and Q2C improvements in a strategic, cross-functional role. You will partner with Revenue Strategy to enable data-driven decisions without owning KPIs or pipeline management.

The ideal candidate has deep Salesforce expertise, strong Q2C know-how, and a track record of scalable operational improvements in SaaS environments. This role supports global teams and may offer remote work options.