Senior Revenue Ops Lead—CRM & Q2C (Remote)

Socotra, Inc.; Northern (KY); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Bonuses

Private medical insurance

Life Insurance

Disability insurance

Inclusive culture

Job summary

Avalara is seeking a Senior Manager of Revenue Operations to lead CRM optimization, Q2C process improvements, and system enhancements. This role partners with Revenue Strategy to enable data-driven decisions while not owning pipeline KPIs.

The ideal candidate has deep Salesforce expertise and a track record delivering scalable Salesforce/CPQ enhancements in SaaS environments, with a remote work option.

Qualifications

• 5+ years in Revenue Operations or Sales Operations leadership.
• Deep Salesforce administration and optimization expertise, including CPQ.
• Proven success delivering scalable operational improvements in SaaS.

Responsibilities

• Own the vision and roadmap for the CRM and supporting tools (Salesforce and CPQ).
• Partner with IT, Sales, and Finance to design, prioritize, and deliver system enhancements and integrations.
• Improve CRM architecture, governance, and user experience for high data quality and adoption.
• Collaborate with Revenue Strategy and Analytics to support forecasting, segmentation, and insights.
• Lead Q2C lifecycle optimization across lead management, quoting, contracting, billing, and renewals.

Skills

Salesforce admin

Salesforce CPQ

Leadership

Cross-functional

Q2C processes

Data-driven

Tools

Jira

Confluence

Job description

Avalara is seeking a Senior Manager of Revenue Operations to lead CRM optimization, Q2C process improvements, and system enhancements. This role partners with Revenue Strategy to enable data-driven decisions while not owning pipeline KPIs.

The ideal candidate has deep Salesforce expertise and a track record delivering scalable Salesforce/CPQ enhancements in SaaS environments, with a remote work option.