Revenue Operations Specialist

Arc Boat Company; Torrance (CA); On-site; USD 110,000 - 145,000; Full time

Job summary

Arc Boat Company is seeking a Sales Operations Manager to drive efficiency and enhance customer satisfaction. You will be responsible for streamlining collaboration between teams, tracking KPIs, and ensuring impeccable data hygiene, all within a fast-paced, innovative environment. This role offers a competitive salary, excellent benefits, and the opportunity to contribute to a greener future in boating.

Benefits

99% employer-paid health coverage

Equity in Arc

401(k) access

Parental leave

Daily team lunches

Boat days

Qualifications

• 3+ years in sales operations or similar fields.
• Superb written and verbal communication abilities.
• Proficiency with tools like HubSpot, Salesforce, or Zendesk.

Responsibilities

• Designing and refining processes to streamline operations.
• Tracking KPIs for delivery and customer support.
• Acting as a liaison between Sales, Production, and Service.

Skills

Project management

Communication

Analytical skills

Data hygiene

Tools

CRM tools

Ticketing tools

Job description

Every idea starts with a problem. Ours was simple: Boats are special — but they’re loud, pollutant, unreliable, and stuck in the past. Gas-powered boats dominate not because they’re great, but because no better option has existed. Until now.

Arc is here to change that. We’re building 100% electric boats from the ground up — quicker, quieter, easier to maintain, and better for the water they ride on. We’re not just swapping gas for batteries. We’re rethinking every detail on the boat — from propulsion and powertrain to software and ownership model — applying first-principles engineering from aerospace and EVs to deliver a better boating experience.

Electric boats haven’t taken over yet. The tech hasn’t been ready. The talent hasn’t been focused here. That’s our opportunity — and we’re moving fast.

Who we’re looking for

We’re looking for someone who’s fired up by our mission and ready to build. You’ll thrive here if you adapt quickly, take ownership, and care about the details.

This is a full-time, on-site role at our Los Angeles headquarters. You’ll report to the Lead of Revenue and work closely with a lean, high-trust team where everyone’s work matters.

Core responsibilities

• Designing, implementing, and refining processes that streamline collaboration between the Sales Team and our cross-functional partners
• Defining and tracking KPIs for cycle and response times on boat deliveries, registrations, and customer support
• Identifying operational bottlenecks and implementing scalable solutions to increase efficiency and elevate customer satisfaction.
• Acting as a liaison for Sales, Production, Finance, and Service - reinforcing our processes and enabling seamless operations
• Building, refining and running the end-to-end boat registration and delivery playbooks
• Preparing and submitting all state-specific boat registration, titling, and tax documents - tracking status, resolving issues. and updating the team as needed
• Supporting customer boat service needs, acting as liaison between our customers and the Service Department
• Maintaining impeccable data hygiene; updating CRM stages, delivery milestones, and support tickets for real-time insights
• Supporting all sales operations activities as needed, including demos, boat shows, or special events

Basic Qualifications

• 3+years in sales operations, order fulfillment, customer success, or program management
• Demonstrated track record of managing complex logistics projects and multi‑step regulatory processes with diligence
• Superb written and verbal communication; you translate technical jargon into clear, friendly updates
• Proficiency with CRM and ticketing tools (HubSpot, Salesforce, Zendesk, or similar) and a love of clean data
• Analytical mindset: comfortable building dashboards and extracting insights to steer decisions
• Ability (or eagerness to learn) to tow and operate a boat
• Weekend availability when customer deliveries or events require it
• Experience with a premium marine or automotive product.
• Prior experience in the marine, powersports, or specialty vehicle industry.
• Familiarity with state‑by‑state vessel registration requirements.
• Knowledge of aftermarket service, parts logistics, or warranty administration.
• Passion for water sports—wake surfing, wakeboarding, sailing, or fishing.
• Willingness to travel (~15%)

At Arc, we encourage diversity and consider all qualified applicants equally for employment, regardless of background, identity, or status. You’re always welcome to reach out even if you don’t meet many of these qualifications. Passion and aptitude make up for a lot.

Our values

We move with urgency and build with care. We value these five things above all else:

• Ownership over both your work and the company’s success
• Empathy for colleagues and for customers
• Humility in problem solving and collaboration
• Pragmatism for navigating ambiguity quickly and sensibly
• Inclusion of different backgrounds, opinions, cultures, and perspectives.

We want people who share and embody these values. It is vital that our values align - we’d be happy to elaborate on any or all of these during the interview process.

What we offer

We don’t think great work happens by accident. We invest in the people building Arc — because when you’re supported, you do your best work.

• Salary between $110,000 - $145,000
• Ownership – Equity in Arc
• 99% employer-paid health coverage – Medical, dental, and vision
• Arc Water Fund – Annual stipend to get out on the water, however you choose
• Captain Training – Get certified to take the boat out with friends and family
• 401(k) access – Plan your future
• Semi-annual bonuses – Tied to your impact, not just your tenure
• Daily team lunches, snacks, and good coffee while onsite
• Parental leave – Because family comes first
• Boat days – Yes, we actually go out on the water. A lot.
• A chance to define the future of boating
• The ability to drive positive environmental change through your work

Hope to hear from you soon!

The Crew at Arc

Apply for this job

*

indicates a required field

First Name *

Last Name *

Preferred First Name

Email *

Phone

Resume/CV

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile (Optional)

Are you legally authorized to work in the United States? Select...

Will you now or in the future require sponsorship for employment authorization? Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Arc Boat Company’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Voluntary Self-Identification of Disability

Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

Disability Status Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.