Revenue Operations Specialist

Arc; Torrance (CA); On-site; USD 110,000 - 145,000; Full time

Job summary

Arc is seeking a mid-senior level Revenue Operations Specialist to drive operational excellence at its headquarters in Los Angeles. This full-time role focuses on improving sales operations through strategic process design and data management within an innovative electric boat manufacturing company. Candidates should possess strong project management skills and a passion for the marine industry.

Benefits

Ownership – Equity in Arc

99% employer-paid health coverage

Captain Training

401(k) access

Parental leave

Boat days

Qualifications

• Experience in managing complex logistics projects and multi-step regulatory processes.
• Ability to tow and operate a boat.
• Eagerness for weekend availability when required.

Responsibilities

• Designing and refining processes for collaboration between Sales and partners.
• Defining KPIs for tracking cycle and response times.
• Acting as a liaison for Sales, Production, Finance, and Service.

Skills

Analytical mindset

Superb written and verbal communication

Proficiency with CRM and ticketing tools

Education

3+ years in sales operations or program management

Tools

HubSpot

Salesforce

Zendesk

Job description

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What we're building

Every idea starts with a problem. Ours was simple: Boats are special — but they're loud, pollutant, unreliable, and stuck in the past. Gas-powered boats dominate not because they're great, but because no better option has existed. Until now.

Arc is here to change that. We're building 100% electric boats from the ground up — quicker, quieter, easier to maintain, and better for the water they ride on. We're not just swapping gas for batteries. We're rethinking every detail on the boat — from propulsion and powertrain to software and ownership model — applying first-principles engineering from aerospace and EVs to deliver a better boating experience.

Electric boats haven't taken over yet. The tech hasn't been ready. The talent hasn't been focused here. That's our opportunity — and we're moving fast.

Who we're looking for

We're looking for someone who's fired up by our mission and ready to build. You'll thrive here if you adapt quickly, take ownership, and care about the details.

This is a full-time, on-site role at our Los Angeles headquarters. You'll report to the Lead of Revenue and work closely with a lean, high-trust team where everyone's work matters.

Core responsibilities

• Designing, implementing, and refining processes that streamline collaboration between the Sales Team and our cross-functional partners
• Defining and tracking KPIs for cycle and response times on boat deliveries, registrations, and customer support
• Identifying operational bottlenecks and implementing scalable solutions to increase efficiency and elevate customer satisfaction.
• Acting as a liaison for Sales, Production, Finance, and Service - reinforcing our processes and enabling seamless operations
• Building, refining and running the end-to-end boat registration and delivery playbooks
• Preparing and submitting all state-specific boat registration, titling, and tax documents - tracking status, resolving issues. and updating the team as needed
• Supporting customer boat service needs, acting as liaison between our customers and the Service Department
• Maintaining impeccable data hygiene; updating CRM stages, delivery milestones, and support tickets for real-time insights
• Supporting all sales operations activities as needed, including demos, boat shows, or special events
  
  

Basic Qualifications

• 3+years in sales operations, order fulfillment, customer success, or program management
• Demonstrated track record of managing complex logistics projects and multi‑step regulatory processes with diligence
• Superb written and verbal communication; you translate technical jargon into clear, friendly updates
• Proficiency with CRM and ticketing tools (HubSpot, Salesforce, Zendesk, or similar) and a love of clean data
• Analytical mindset: comfortable building dashboards and extracting insights to steer decisions
• Ability (or eagerness to learn) to tow and operate a boat
• Weekend availability when customer deliveries or events require it
  
  

Bonus Qualifications

• Experience with a premium marine or automotive product.
• Prior experience in the marine, powersports, or specialty vehicle industry.
• Familiarity with state‑by‑state vessel registration requirements.
• Knowledge of aftermarket service, parts logistics, or warranty administration.
• Passion for water sports—wake surfing, wakeboarding, sailing, or fishing.
• Willingness to travel (~15%)
  
  

At Arc, we encourage diversity and consider all qualified applicants equally for employment, regardless of background, identity, or status. You're always welcome to reach out even if you don't meet many of these qualifications. Passion and aptitude make up for a lot.

Our values

We move with urgency and build with care. We value these five things above all else:

• Ownership over both your work and the company's success
• Empathy for colleagues and for customers
• Humility in problem solving and collaboration
• Pragmatism for navigating ambiguity quickly and sensibly
• Inclusion of different backgrounds, opinions, cultures, and perspectives.
  
  

We want people who share and embody these values. It is vital that our values align - we'd be happy to elaborate on any or all of these during the interview process.

What we offer

We don't think great work happens by accident. We invest in the people building Arc — because when you're supported, you do your best work.

• Salary between $110,000 - $145,000
• Ownership – Equity in Arc
• 99% employer-paid health coverage – Medical, dental, and vision
• Arc Water Fund – Annual stipend to get out on the water, however you choose
• Captain Training – Get certified to take the boat out with friends and family
• 401(k) access – Plan your future
• Semi-annual bonuses – Tied to your impact, not just your tenure
• Daily team lunches, snacks, and good coffee while onsite
• Parental leave – Because family comes first
• Boat days – Yes, we actually go out on the water. A lot.
• A chance to define the future of boating
• The ability to drive positive environmental change through your work
  
  

Hope to hear from you soon!

The Crew at Arc

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Technology, Information and Internet

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