Revenue Operations Specialist I

Pinterest; New York (NY); Remote; USD 69,000 - 145,000; Full time

Job summary

Pinterest is seeking a Revenue Operations Specialist to enhance sales team efficiency through precise order management and operational improvements. This role involves training, vendor management, and driving process innovation within the company to support growth and efficiency.

Benefits

Equity eligibility

Flexible work arrangements

Qualifications

• 3+ years in revenue operations or similar roles.
• Experience with vendor partnerships and workflow management.
• Hands-on experience in high-volume order management.

Responsibilities

• Manage orders and ensure accuracy and timely processing.
• Drive operational improvements and system automation.
• Facilitate vendor partnerships and provide training.

Skills

Data analysis

Project management

Communication

Problem-solving

Education

Bachelor's degree in a relevant field

Tools

Salesforce

Excel

Google Sheets

SQL

Job description

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.

The Role:

As a Revenue Operations Specialist at Pinterest, you'll play a critical role in enabling our sales teams and partners to thrive. You will ensure precise and efficient processing of orders, facilitate seamless operations between Pinterest and our vendor partners, and be a go-to expert for resolving complex escalations and driving operational innovation. You'll support both direct and vendor teams, drive process improvements, lead training initiatives, and play a key role in implementing new workflow enhancements.

What you'll do:

• 
  

  Process and manage incoming orders, coordinating seamlessly between the sales team, vendor partners, and our revenue department to ensure accuracy and timely processing.

  
  


• 
  

  Support and develop our vendor and contractor partnerships - managing escalations, resolving workflow issues, and providing training.

  
  


• 
  

  Develop in-depth knowledge of our processes, providing daily guidance and training sessions to sellers in partnership with Sales Enablement to ensure best practices.

  
  


• 
  

  Own and maintain playbooks and training documentation.

  
  


• 
  

  Identify and drive operational improvements and system automation within Salesforce, enhancing efficiency and productivity for Sales and Revenue teams.

  
  


• 
  

  Actively participate in and contribute to projects aimed at refining the order management process and other sales initiatives.

  
  


• 
  

  Build proactive, collaborative relationships with internal stakeholders (Sales, Sales Enablement, Sales Strategy & Operations, Revenue, IT) and act as the operational voice for feedback and process evolution.

  
  

What we're looking for:

• 
  

  3+ years in revenue operations, order management, sales support, or similar roles, ideally with exposure to advertising or SaaS business models.

  
  


• 
  

  Proven hands-on experience supporting vendors or contractors.

  
  


• 
  

  Experience handling escalated operational issues, ideally in a high-volume order management or billing environment.

  
  


• 
  

  Strong project management skills - demonstrated ability to balance multiple ongoing projects, track progress, collaborate cross-functionally, and deliver results on schedule.

  
  


• 
  

  Exceptional data analysis skills; comfortable with Excel, Google Sheets, or SQL to manage metrics, trends, and reporting.

  
  


• 
  

  Experience with Salesforce or similar CRM/order management systems.

  
  


• 
  

  High learning agility, strong initiative, and a proactive, solutions-oriented approach to challenges.

  
  


• 
  

  Experience designing or delivering training programs or process documentation.

  
  


• 
  

  Advanced communication and relationship-building skills.

  
  


• 
  

  Meticulous attention to detail and a demonstrated commitment to process excellence and accuracy.

  
  


• 
  

  A proactive, solutions-oriented mindset with a drive for continuous improvement.

  
  


• 
  

  Bachelor's degree in a relevant field or equivalent experience.

  
  


• 
  

  Experience working with vendors/offshore teams

  
  


• 
  

  Familiarity with Pinterest's ad products, the SMB sales channel, and billing/order workflow nuances.

  
  


• 
  

  Experience with process automation, business requirements development, testing for new operational tools.

  
  


• 
  

  Knowledge of process improvement methodologies (Lean, Six Sigma, etc.).

  
  

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
  
  


• This role will need to be in theoffice for in-person collaboration 1-2 times/ year and therefore can be situated anywhere in the country.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

#LI-REMOTE

#LI-PW1

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only

$69,991—$144,099 USD

Our Commitment to Inclusion:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please completethis formfor support.