Revenue Operations Specialist I

Freddie Mac; New York (NY); Remote; USD 100,000 - 145,000; Full time

Job summary

Freddie Mac seeks a skilled professional for a role focused on revenue operations and order management. The position offers the chance to have a significant impact on sales processes and operational efficiency while providing opportunities for career advancement in a supportive and collaborative work environment. Flexible work arrangements are available, requiring minimal in-office presence.

Benefits

Career advancement opportunities

Flexible work arrangement

Supportive work environment

Qualifications

• 3+ years in revenue operations or related roles.
• Experience supporting vendors in high-volume order management.
• Proficient in data analysis and project management.

Responsibilities

• Manage incoming orders and coordinate with sales and vendors.
• Support vendor partnerships and resolve workflow issues.
• Drive operational improvements within Salesforce.

Skills

Data analysis

Project management

Collaboration

Education

Bachelor's degree

Tools

Salesforce

Excel

Google Sheets

SQL

Job description

Employer Industry: Technology and Social Media

Why consider this job opportunity:
- Salary up to $144,099 USD
- Opportunity for career advancement and growth within the organization
- Flexible work arrangement with remote options, requiring in-office presence only 1-2 times per year
- Supportive and collaborative work environment that values innovation
- Chance to make a significant impact on sales processes and operational efficiency

What to Expect (Job Responsibilities):
- Process and manage incoming orders, coordinating between the sales team, vendor partners, and the revenue department for accuracy and timely processing
- Support and develop vendor and contractor partnerships, managing escalations and resolving workflow issues
- Provide guidance and training sessions to sellers in partnership with Sales Enablement to ensure best practices
- Identify and drive operational improvements and system automation within Salesforce
- Build collaborative relationships with internal stakeholders and act as the operational voice for feedback

What is Required (Qualifications):
- 3+ years in revenue operations, order management, sales support, or similar roles
- Proven experience supporting vendors or contractors in a high-volume order management or billing environment
- Strong project management skills with the ability to balance multiple ongoing projects
- Exceptional data analysis skills and proficiency with Excel, Google Sheets, or SQL
- Bachelor's degree in a relevant field or equivalent experience

How to Stand Out (Preferred Qualifications):
- Familiarity with Pinterest's ad products and the SMB sales channel
- Experience with process automation and business requirements development
- Knowledge of process improvement methodologies (Lean, Six Sigma, etc.)
- Experience designing or delivering training programs or process documentation
- Advanced communication and relationship-building skills

#Technology #SalesOperations #RemoteWork #CareerOpportunity #ProcessImprovement

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."