Revenue Operations Program Delivery Team Lead
Sage
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Benefits offered by this job
Job summary
Sage is seeking a seasoned Revenue Operations Program Delivery Team Lead to drive the deployment and success of NA RevOps initiatives. This hybrid role requires coordinating a matrixed team across cross-functional units in a fast-paced, enterprise environment.
You will organize workshops, manage delivery milestones, and partner with sales, marketing, finance, and IT to ensure strategic initiatives deliver measurable business outcomes.
Qualifications
- 8-10 years of experience in Revenue Operations, Strategic Program Management, Product Ops, or Business Transformation.
- Proven ability to manage cross-functional initiatives in B2B SaaS or complex enterprise environments.
- Strong organizational skills with a track record of operationalizing large-scale programs.
- Experience managing program delivery with multiple stakeholders and matrixed teams.
- Comfort working at pace with ambiguity; able to prioritize, elevate and drive outcomes.
- Excellent communication and relationship-building skills; trusted by stakeholders.
- Strong attention to detail.
- Ability to anticipate and actively mitigate delivery risks.
- Bachelor’s degree or equivalent.
Responsibilities
- Organize and facilitate roadmap planning workshops/sessions for initiatives within North America Revenue Operations team.
- Lead phased roll-out of prioritized initiatives across North America Revenue Operations, supporting go-to-market teams using a structured deployment model.
- Manage the day-to-day coordination of cross-functional workstreams and delivery milestones.
- Support program governance, tracking, issue resolution, stakeholder engagement, and communication across teams.
- Drive consistency in execution across Revenue Operation, working with central and North America regional teams.
- Build and manage lightweight tools and dashboards to track delivery status and team performance.
- Work closely with leadership to translate strategy into actionable plans and align resources accordingly.
- Facilitate regional alignment workshops, status reviews, and cadence check-ins.
- Ensure initiatives are delivered on time, within scope, and aligned to business outcomes.
- Resolve cross-functional process ownership issues, dependencies, and delivery risks.
Skills
Education
Job description
At Sage, we’re building the next generation of North America Revenue Operations excellence- and we’re looking for a Program Delivery Team Leader to make it happen! This role will drive the deployment and ongoing success of our North America revenue operations strategic initiatives, and transformation programs. This team leader will play a pivotal role as we mature our WoW through consistent, fit for purpose frameworks that set out “how” we deliver across our team, including governance structures and process rigor. Working closely with the Director, Revenue Operations Program Delivery, you’ll lead a team of Program Delivery Mangers to orchestrate complex, cross-functional programs spanning cross-functional teams and multiple business units.
By bringing governance, structure, and momentum to critical initiatives across our NA RevOps organization, this role will be the connective force leading program managers in ensuring that every milestone is met, every dependency is managed, and every stakeholder stays aligned.
This is a Hybrid position based on-site three days per week in NA based office.
- Organize and facilitate roadmap planning workshops/sessions for initiatives within North America Revenue Operations team.
- Lead phased roll-out of prioritized initiatives across North America Revenue Operations, supporting go-to-market teams using a structured deployment model.
- Manage the day-to-day coordination of cross-functional workstreams and delivery milestones.
- Support program governance, tracking, issue resolution, stakeholder engagement, and communication across teams.
- Drive consistency in execution across Revenue Operation, working with central and North America regional teams.
- Build and manage lightweight tools and dashboards to track delivery status and team performance.
- Work closely with leadership to translate strategy into actionable plans and align resources accordingly.
- Facilitate regional alignment workshops, status reviews, and cadence check-ins.
- Ensure initiatives are delivered on time, within scope, and aligned to business outcomes.
- Resolve cross-functional process ownership issues, dependencies, and delivery risks.
- Lead, coach, and develop a high-performing team of Revenue Operations Program Delivery Managers.
- Foster a collaborative environment where business discovery, process design, and automation are delivered as an integrated capability.
- Establish clear roles, responsibilities, delivery standards, and career development plans for team members.
- Mentor team members on program delivery methodologies, stakeholder engagement, and techniques for agile delivery.
- Conduct performance management, business continuity planning, and continuous upskilling activities.
- Own the revenue operations program delivery roadmap for North America.
- Provide strategic direction for framework optimization, and program delivery activities.
- Review and validate program plans, executive status reports, and risk & impact assessments.
- Serve as a trusted advisor to Revenue Operations leadership and business stakeholders on transformation initiatives.
- Build strong partnerships with Sales Operations, Marketing Operations, Customer Success Operations, Finance, Business Systems, IT, Product, and Data teams.
- Facilitate executive decision-making by presenting recommendations, trade-offs, and implementation strategies.
- 8-10 years of experience in Revenue Operations, Strategic Program Management, Product Ops, or Business Transformation.
- Proven ability to manage cross-functional initiatives in B2B SaaS or complex enterprise environments.
- Strong organizational skills with a track record of operationalizing large-scale programs.
- Experience managing program delivery with multiple stakeholders and matrixed teams.
- Comfort working at pace with ambiguity; able to prioritize, elevate and drive outcomes.
- Excellent communication and relationship-building skills; trusted by stakeholders.
- Strong attention to detail.
- Ability to anticipate and actively mitigate delivery risks.
- Bachelor’s degree or equivalent.
- Experience with global program delivery across regions or business units.
- Familiarity with project management frameworks (Agile, Waterfall, Hybrid).
- Exposure to forecasting, planning, analytics, or performance management processes in GTM or RevOps.
- Product operations background highly desirable.
- Operational transformation
- Program governance
- Change leadership
- Stakeholder influence
- Executive facilitation
- Coaching and talent development
- Roadmap planning
- Systems thinking
- Risk and dependency management
- Excellent communication and executive presentation skills
- Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
- Comprehensive health, dental and vision coverage
- 401(k) retirement match (100% matching up to 4%)
- 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
- 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
- 5 days paid yearly to volunteer (through Sage Foundation)
- $5,250 tuition reimbursement per calendar year starting 6 months after hire date
- Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
- Library of on demand career development options and ongoing training offerings
- Who is Sage: https://www.sage.com/en-us/company/about-sage/
- Life at Sage: https://www.sage.com/en-us/company/careers/
- Our Values & Behaviors: https://www.youtube.com/watch?app=desktop&v=vt5JXf-Gwno&feature=youtu.be
- How we make a difference: https://www.sage.com/en-us/company/sage-foundation/
- Sage Business Cloud - SaaS for Every Business: https://www.sage.com/en-us/products/
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Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.
Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.
Learn more about working at Sage: sage.com/en-us/company/careers/working-at-sage/
Watch a video about our culture: youtube.com/watch?v=h1-vs3zIpnc
We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at careers@sage.com .
Learn more about DEI at Sage: sage.com/en-us/company/careers/diversity-equity-and-inclusion/
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Equal Employment Opportunity (EEO)
Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.
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