Senior Revenue Operations Manager (Remote Role), A Leading SaaS-Based Company
Roles and Responsibilities
- Own end-to-end Revenue Operations and Sales Operations, covering lead management, pipeline, bookings, renewals, expansion and revenue reporting.
- Partner with US Sales leadership on forecasting, territory and quota planning, account allocation, sales capacity and pipeline reviews.
- Calculate and validate target achievement percentages for Sales, SDR/BDR, Marketing, Customer Success and other GTM functions, at individual, team and function levels.
- Build monthly, quarterly and annual performance scorecards comparing targets versus actuals, attainment percentages, weighted KPI scores and trends.
- Define and track relevant metrics such as quota attainment, meetings booked, SQLs, sourced pipeline, win rates, ARR, renewals, GRR, NRR, churn and expansion.
- Own CRM reporting, pipeline hygiene, lead routing, opportunity stage governance, dashboards and data quality; improve adoption and reporting accuracy.
- Support sales incentive and commission calculations with finance using validated target, attainment and performance data.
- Build automated reports and leadership dashboards; investigate discrepancies, reconcile source data and document KPI calculation logic.
- Identify opportunities to automate repetitive GTM workflows using CRM tools, integrations, AI and analytics.
- Coordinate with Sales, Marketing, Customer Success and Finance to standardize performance definitions and improve revenue predictability.
Required Skill Sets
- 5-8+ years of hands-on experience in Revenue Operations and/or Sales Operations, preferably in a B2B SaaS environment.
- Proven ability to independently calculate quota and target attainment percentages, weighted KPI scores and incentive-linked metrics across GTM functions.
- Strong experience in Salesforce or HubSpot, including CRM workflows, dashboards, pipeline governance and data integrity.
- Advanced Excel or Google Sheets skills, including complex formulas, lookups, pivot tables and data validation.
- Working knowledge of SaaS revenue metrics, forecasting, funnel analysis, territory planning and sales performance management.
- Experience automating reporting and operational workflows; exposure to BI tools, SQL or revenue intelligence platforms is an advantage.
- Excellent analytical judgement, attention to detail and ability to communicate performance insights to senior stakeholders. Self-driven and comfortable working with US-based leadership during 2:00 PM-11:00 PM IST.
Education
Bachelor's degree in any discipline
Experience
Minimum 5-8+ years of experience in Revenue Operations and/or Sales Operations, preferably in a B2B SaaS environment.
Working days
Monday-Friday (Remote)
Working hours
2:00 PM to 11:00 PM IST
Contact Details: For more details on this vacancy, contact Ayush Mehta at hire@hiregenie.in.