Revenue Operations Manager

Zipline Logistics; Columbus (OH); On-site; USD 110,000 - 150,000; Full time

Job summary

Zipline Logistics is seeking a Revenue Operations Manager to optimize the revenue engine across Sales, Marketing and Customer Success. You will lead process improvement, data quality initiatives, and reporting to drive pipeline growth and revenue performance.

The ideal candidate brings 5-7 years in Revenue Operations, hands-on CRM administration experience (Salesforce/HubSpot), and expertise in marketing automation and revenue tech.

Qualifications

• 5-7 years of Revenue Operations, Sales Ops, or GTM Ops experience.
• Experience administering CRM platforms (Salesforce/HubSpot).
• Experience with marketing automation platforms (Marketo/HubSpot/Pardot).
• Strong analytical skills with Excel and BI tools.
• Experience with AI automation tools is a plus.
• Strong project management and cross-functional communication skills.

Responsibilities

• Own and optimize the end-to-end revenue process from lead generation through customer retention.
• Manage and own CRM (HubSpot), ensuring data integrity, workflow automation, and user adoption.
• Administer and optimize marketing automation platforms, lead scoring, routing prospects, and campaign attribution.
• Build dashboards and KPIs to measure pipeline health, conversion rates, forecast accuracy, and revenue performance.
• Partner with Sales, Marketing, Finance, and Customer Success to improve operational efficiency.
• Identify automation opportunities and implement technology solutions that eliminate manual work.
• Maintain the revenue technology stack (ZoomInfo, LinkedIn Sales Navigator) and evaluate new tools.
• Develop executive reporting and provide insights to leadership on pipeline and revenue trends.
• Document and standardize sales and marketing processes.
• Support annual planning and forecasting.

Skills

CRM administration

Marketing automation

Data quality

Advanced Excel

BI tools

Cross-functional collaboration

Education

Bachelor's degree in Business/Marketing/Information Systems

Tools

Salesforce

HubSpot

Marketo

Pardot

Job description

Position Summary

The Revenue Operations Manager is responsible for optimizing the revenue engine across Sales, Marketing, and Customer Success. This role drives process improvement, technology adoption, data quality, reporting, and performance analytics to improve pipeline generation, conversion, and revenue growth. The ideal candidate has 5-7 years of Revenue Operations experience with hands-on expertise in CRM administration, marketing automation, and revenue technology.

Description

The Revenue Operations Manager is responsible for optimizing the revenue engine across Sales, Marketing, and Customer Success. This role drives process improvement, technology adoption, data quality, reporting, and performance analytics to improve pipeline generation, conversion, and revenue growth. The ideal candidate has 5-7 years of Revenue Operations experience with hands-on expertise in CRM administration, marketing automation, and revenue technology.

Key Responsibilities

• Own and optimize the end-to-end revenue process from lead generation through customer retention.
• Manage and own CRM (HubSpot), ensuring data integrity, workflow automation, and user adoption.
• Administer and optimize marketing automation platforms, lead scoring, routing prospects, and campaign attribution.
• Build dashboards and KPIs to measure pipeline health, conversion rates, forecast accuracy, and revenue performance.
• Partner with Sales, Marketing, Finance, and Customer Success to improve operational efficiency.
• Identify automation opportunities and implement technology solutions that eliminate manual work (e.g., AI solutions or bots).
• Maintain the revenue technology stack (Zoominfo and LinkedIn Sales Navigator) and evaluate new tools that improve productivity.
• Develop executive reporting and provide insights to leadership on pipeline and revenue trends.
• Document and standardize sales and marketing processes.
• Support annual planning and forecasting.

Requirements

Qualifications

• Bachelor's degree in Business, Marketing, Finance, Information Systems, or related field.
• 5-7 years of Revenue Operations, Sales Operations, or GTM Operations experience.
• Experience administering Salesforce, HubSpot, or a comparable CRM. HubSpot knowledge is a plus.
• Experience with marketing automation platforms such as Marketo, HubSpot, or Pardot.
• Strong analytical skills with advanced Excel and business intelligence tools.
• Experience with AI automation tools is a plus.
• Strong project management and cross-functional communication skills.