Revenue Operations Leader — SMB Growth & Strategy

ZipRecruiter; Los Angeles (CA); Hybrid; USD 150,000 - 172,500; Full time

Benefits offered by this job

Competitive salary

Exceptional benefits package

Flexible vacation & PTO

Employer-matched 401(k)

Job summary

ZipRecruiter is seeking a Senior Manager of Revenue Operations to lead operational strategy for SMB go-to-market teams. You will own the operations architecture and drive revenue growth through scalable processes.

As a people leader, you will manage analysts and coordinate with Sales and CS to prioritize initiatives. The role emphasizes process improvement, cross-functional collaboration, and delivering measurable impact in a fast-growing environment.

Qualifications

• 7+ years of experience in Revenue Operations, Sales Operations, or a similar role.
• 4+ years of experience managing a team.
• Experience designing, implementing, and managing ongoing operational processes.
• Excellent analytical and problem-solving skills, with the ability to develop operational solutions to complex business problems.
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with and influence stakeholders at all levels of the organization.
• Proven ability to manage multiple projects simultaneously in a fast-paced, high-growth environment.
• Bachelor's degree in Business Administration, Marketing, Information Systems, or a related field.

Responsibilities

• Strategic roadmap ownership: Work with SMB Operations analysts and Sales leaders to identify the most valuable process and operational improvements for our GTM teams.
• Cross-functional leadership: Lead complex strategic projects from conception to execution through collaboration across multiple departments.
• Manage and coach a team of analysts by aligning their day-to-day work with ZipRecruiter’s overall strategic initiatives and fostering their ongoing professional development.
• Process and system optimization: Constantly search for processes, workflows, and tools that can be improved to enhance the efficiency and effectiveness of our go-to-market efforts.
• Operational issue resolution: Ensure that systems and process errors are resolved quickly so that our frontline teams can sell without friction.

Skills

Revenue Operations

Team leadership

Strategic thinking

Cross-functional collaboration

Analytical skills

Project management

Stakeholder management

Education

Bachelor's degree in Business Administration

Job description

ZipRecruiter is seeking a Senior Manager of Revenue Operations to lead operational strategy for SMB go-to-market teams. You will own the operations architecture and drive revenue growth through scalable processes.

As a people leader, you will manage analysts and coordinate with Sales and CS to prioritize initiatives. The role emphasizes process improvement, cross-functional collaboration, and delivering measurable impact in a fast-growing environment.