Revenue Operations Leader - AI-Driven GTM & Analytics

BigCommerce Pty; Austin (TX); Hybrid; USD 147,000 - 215,000; Full time

Job summary

Commerce is seeking a Revenue Operations leader to own the end-to-end Ops across Sales, Partner and Customer Success. You will translate GTM strategy into scalable processes, systems, and insights to improve pipeline health, retention, and revenue outcomes.

You will lead forecasting, territory planning, analytics, and AI-enabled tooling, partnering with Sales, Finance, Analytics and Product to drive scalable growth in a fast-paced SaaS environment.

Qualifications

• 6+ years of experience in sales operations, revenue operations or related roles in SaaS/tech.
• 3+ years of people management, preferably leading senior individual contributors or managers.
• Strong analytical skills with financial modeling, Excel/Sheets and BI tools.
• Experience leveraging AI tools for reporting and automation.
• Familiarity with GTM systems like Salesforce; ability to scale ops teams.

Responsibilities

• Own end-to-end Operations across Sales, Partner and Customer Success.
• Define and drive pipeline, forecast, territory planning, and analytics.
• Build exec dashboards and surface risks/opportunities from data.
• Lead AI-enabled sales tools and automate repetitive tasks.
• Collaborate with Finance, Product, Analytics and Sales leadership.

Skills

Analytical skills

Financial modeling

Excel/Sheets

BI tools

AI tools

Salesforce

Leadership

Tools

Salesforce

Gainsight

Looker

Tableau

Job description

Commerce is seeking a Revenue Operations leader to own the end-to-end Ops across Sales, Partner and Customer Success. You will translate GTM strategy into scalable processes, systems, and insights to improve pipeline health, retention, and revenue outcomes.

You will lead forecasting, territory planning, analytics, and AI-enabled tooling, partnering with Sales, Finance, Analytics and Product to drive scalable growth in a fast-paced SaaS environment.