Revenue Operations Lead: ARR & CPQ Integrity

HHAeXchange; Washington, Baltimore (District of Columbia, MD); On-site; USD 125,000 - 145,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Company holidays

Job summary

HHAeXchange is seeking a Revenue Operations Manager to own bookings, ARR, and revenue integrity from closed-won through billing. You will manage CPQ quote structure, ensure compliant pricing, and collaborate with Sales, Finance, and Operations to reduce revenue leakage.

You will work with Salesforce, CPQ, and NetSuite, overseeing order release to Billing and driving process improvements across the quote-to-cash stack. This is a high-ownership, cross-functional role with travel up to 10%.

Qualifications

• Bachelor's degree in Business, Analytics, Finance, or related field.
• 8+ years in Revenue Operations, Sales Operations, billing, or finance in a subscription business.
• Hands-on Salesforce and CPQ experience, including quote structure, reporting, validation logic, and approvals.
• Knowledge of ARR mechanics and ASC 606 revenue recognition; order-to-cash understanding.
• Good judgment in ambiguous situations; know what to resolve and what to escalate.
• Detail-oriented and able to document processes clearly.
• Willingness to explore AI tools to boost productivity.

Responsibilities

• Review new-business opportunities and renewals against automated checks for compliance.
• Ensure pricing, terms, and contract terms are correct; escalate nonstandard items to Finance.
• Release validated orders to Billing in NetSuite and respond to order questions.
• Own CPQ quote structure standards and map to ARR classifications and Billing.
• Collaborate with Business Operations to configure CPQ templates and validation rules.
• Track bookings and ARR through go-live and tie to billing; reconcile variances.
• Support month-end and quarter-end close; provide audit-ready data.
• Develop controls, automation, and runbooks; train AMs/CSMs on quoting rules.
• QA AI-generated outputs and flag anomalies before stakeholders.
• Travel up to 10%.

Skills

Revenue Operations experience

Salesforce

CPQ

ARR mechanics

ASC 606 basics

Order-to-cash

Education

Bachelor's degree in Business, Analytics, Finance, or related field

Tools

Salesforce CPQ

NetSuite

Job description

HHAeXchange is seeking a Revenue Operations Manager to own bookings, ARR, and revenue integrity from closed-won through billing. You will manage CPQ quote structure, ensure compliant pricing, and collaborate with Sales, Finance, and Operations to reduce revenue leakage.

You will work with Salesforce, CPQ, and NetSuite, overseeing order release to Billing and driving process improvements across the quote-to-cash stack. This is a high-ownership, cross-functional role with travel up to 10%.