Revenue Operations Implementation Consultant — Remote

Remote Jobs; United States; Remote; USD 100,000 - 145,000; Full time

Benefits offered by this job

Medical, dental & vision plans

Wellbeing stipend

Mental health benefits

401(k) program

Education stipend

Flexible vacation

Paid parental leave

Company-wide recharge days

Work from home stipend

Job summary

Gong is seeking a Consultant to guide mid-market and small-enterprise customers through initial deployment and adoption of the Gong platform. You will be the functional expert, handling process mapping, configuration, and delivery to achieve measurable outcomes.

You will report to the North America Professional Services Delivery team, balancing 75% billable delivery with internal optimization and cross-team collaboration. This role supports remote US-based work.

Qualifications

• 4+ years of consulting in a customer-facing Professional Services role.
• Experience coordinating across Sales, Marketing and RevOps stakeholders.
• Strong knowledge of revenue operations and business processes.
• Proficiency in designing and implementing CRM solutions (Salesforce/HubSpot/Dynamics).
• Hands-on configuration, troubleshooting, and collaboration with customer teams.
• Excellent communication, interpersonal and presentation skills.

Responsibilities

• Lead discovery and business process mapping to tailor Gong solutions.
• Perform hands-on Gong platform configuration to match the approved design.
• Design and document the solution with workflow blueprints and deployment docs.
• Support organizational change management to drive user adoption and value realization.
• Own QA, develop test scenarios, coordinate UAT, and support post-go-live.
• Collaborate with customer tech teams to validate data and integrations.

Skills

SaaS consulting

Stakeholder management

Revenue operations

CRM design & implementation

Technical configuration

Communication skills

Tools

Salesforce

HubSpot

Dynamics

Job description

Gong is seeking a Consultant to guide mid-market and small-enterprise customers through initial deployment and adoption of the Gong platform. You will be the functional expert, handling process mapping, configuration, and delivery to achieve measurable outcomes.

You will report to the North America Professional Services Delivery team, balancing 75% billable delivery with internal optimization and cross-team collaboration. This role supports remote US-based work.