Revenue Operations: End-to-End Fulfillment Lead

Wolters Kluwer; Waltham (MA); On-site; USD 108,000 - 188,000; Full time

Benefits offered by this job

Bonus eligibility

Medical, Dental, Vision plans

401(k)

Vacation and Sick Time

Tuition Assistance

Job summary

Wolters Kluwer in Massachusetts is seeking a Sales Program Manager for Revenue Operations to execute specialized tasks and support critical projects in logistics, fulfillment, production, and quality assurance. You will drive operational excellence and help achieve the company’s strategic goals.

You will lead cross-functional programs, manage order fulfillment, optimize logistics, and collaborate with vendors to ensure seamless operations.

Qualifications

• Bachelor's degree in business, supply chain, operations, logistics, or related field.
• 5+ years in sales operations, revenue operations, supply chain, operations, or program management.
• Experience leading cross-functional programs and driving operational improvements.
• Experience with order fulfillment, logistics, inventory management, demand planning, procurement, or production planning.
• Strong analytical, stakeholder management, and problem-solving skills.
• Ability to influence leadership, manage complex projects independently.
• Experience with ERP/CRM systems and vendor collaboration.

Responsibilities

• Lead complex order fulfillment processes to ensure customer satisfaction.
• Optimize inbound and outbound logistics to maximize efficiency.
• Independently manage inventory control and optimization initiatives.
• Ensure effective warehousing operations including space utilization.
• Develop detailed demand planning and production schedules.
• Oversee procurement processes and negotiate favorable terms.
• Implement and sustain advanced quality assurance programs.
• Independently manage production schedules and release operations. Audit and maintain comprehensive operational documentation.
• Collaborate with third-party vendors for seamless operational integration.

Skills

Order fulfillment

Logistics optimization

Inventory management

Warehouse optimization

Demand planning

Procurement

Quality assurance

Documentation management

Strategic advisory

Problem solving

Cross-functional leadership

Independent work

Education

Bachelor's degree

Tools

ERP/CRM systems

Job description

Wolters Kluwer in Massachusetts is seeking a Sales Program Manager for Revenue Operations to execute specialized tasks and support critical projects in logistics, fulfillment, production, and quality assurance. You will drive operational excellence and help achieve the company’s strategic goals.

You will lead cross-functional programs, manage order fulfillment, optimize logistics, and collaborate with vendors to ensure seamless operations.