Revenue Operations Analyst

Smartcat Platform Inc.; Georgia (VT); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company is seeking a Revenue Operations Analyst/Associate to optimize go-to-market processes and enhance efficiency through automation. The role involves supporting CRM management and driving improvements across various teams. Join a fully remote team at the forefront of AI and automation, where your contributions will impact global operations and knowledge exchange.

Benefits

Fully remote team

Inclusive culture

High-impact role

Qualifications

• 2+ years in Revenue Operations or Sales Operations in a SaaS environment.
• Hands-on experience with Hubspot and familiarity with other tools.

Responsibilities

• Support and enhance the Deal Desk process for pricing and contracts.
• Maintain and optimize CRM data quality for GTM teams.
• Drive process improvements across Sales, Marketing, and Customer Success.

Skills

Analytical

Problem Solving

Data Analysis

Curiosity

Tools

Hubspot

Salesforce

Gong

Outreach

Chili Piper

Job description

About Smartcat

Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.

We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots; they’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.

Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.

Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with 130% year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.

Join us in unlocking global potential, one human and agent team at a time.

Mission

We're seeking a naturally curious and self-driven Revenue Operations Analyst/Associate to join our growing team. You will play a key role in optimizing our go-to-market processes, driving efficiency through automation, and supporting strategic revenue initiatives. If you’re passionate about improving systems, love digging into data, and thrive in a fast-paced environment—especially one exploring AI and automation—we’d love to meet you.

Responsibilities:

1. Support and enhance the Deal Desk process to ensure pricing, approvals, and contracts are efficient and scalable.
2. Maintain and optimize our CRM (Hubspot), ensuring data quality, consistency, and usability for GTM teams.
3. Serve as the first line of support for internal CRM and deal management requests.
4. Drive process improvements across Sales, Marketing, and Customer Success with a focus on automation and revenue impact.
5. Support the rollout of new tools and processes and contribute to user enablement and adoption.

Requirements:

• 2+ years of experience in Revenue Operations, Sales Operations, or a similar operational role in a SaaS environment.
• Hands-on experience with Hubspot; familiarity with other tools (e.g., CPQ, Salesforce, Gong, Outreach, Chili Piper, etc.) is a strong advantage.
• Genuine interest in data and the ability to analyze and extract actionable insights.
• Naturally curious, with a desire to understand how things work and how to make them better.
• Strong analytical and problem-solving skills.
• Passionate about AI, automation, and operational excellence.
• Self-starter who thrives in fast-paced, high-growth environments; ability to manage multiple projects simultaneously.

Why join Smartcat?

• Fully remote team: We are a global team of 200+ spread across 30+ countries. Fully remote since 2020, with hubs in Boston, NYC, SF, London, Lisbon, and others.
• Innovating a $100B industry: Our platform transforms multilingual content management, enabling enterprise clients to replace traditional outsourcing with AI-powered SaaS solutions that deliver high-quality results quickly and cost-effectively.
• High-impact role: Be part of changing how a traditional industry operates, impacting millions of workers and knowledge exchange worldwide.
• Scaling fast: Join our journey from a Series C startup to exceeding $100M in ARR and $1B valuation, growing at 130% YoY.
• Inclusive culture: We value diversity, respect, and inclusion, fostering an environment where everyone can be authentic and contribute meaningfully.

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