Revenue-Focused Customer Service Manager

Content Creation Corp; Chandler (AZ); On-site; USD 89,000 - 134,000; Full time

Job summary

Content Creation Corp in Chandler, AZ seeks a commercially minded Customer Service Manager to turn Help Scout and Ticket Management into scalable revenue. The role offers decision-making power and growth through coaching and steady advancement.

The role pays $89,000–$134,000 per year and supports weekends in AZ with coaching and coverage. Outbound candidate outreach for this Sales Marketing opening is in progress.

Qualifications

• Document processes and notes promptly.
• Excellent written and verbal communication.
• Strong rapport-building and a positive presence.
• Self-awareness to know which problems to solve.
• 8+ years in a sales marketing setting.
• 6+ years navigating sales marketing politics.

Responsibilities

• Bridge Jira Service Management reporting for leadership storytelling.
• Grow brand awareness through multitasking and etiquette initiatives.
• Maintain CRM accuracy for reliable forecasts.
• Design landing pages and conversion funnels.
• Gather weekly feedback with product from Chandler buyers.
• Analyze campaign metrics and optimize spend against revenue targets.
• Drive upsell and renewal conversations with existing accounts.
• Manage paid search, social, and email campaigns end to end.

Skills

Rapport-building

Written communication

Verbal communication

Multitasking

Self-awareness

Sales marketing experience

Tools

Jira Service Management

Job description

Content Creation Corp in Chandler, AZ seeks a commercially minded Customer Service Manager to turn Help Scout and Ticket Management into scalable revenue. The role offers decision-making power and growth through coaching and steady advancement.

The role pays $89,000–$134,000 per year and supports weekends in AZ with coaching and coverage. Outbound candidate outreach for this Sales Marketing opening is in progress.