Revenue Enablement Lead — Onboarding Architect for Growth

Zocdoc; New York (NY); On-site; USD 121,000 - 150,000; Full time

Benefits offered by this job

Unlimited Vacation

100% paid employee health benefit opts

Commuter Benefits

401(k) with employer funded match

Corporate wellness programs through We

Sabbatical leave

Competitive paid parental leave and/f/

Cell phone reimbursement

Employee Resource Groups & ZocClubs

Great Place to Work Certified

Job summary

Zocdoc is seeking a Revenue Enablement Lead to architect onboarding and capability programs across New Business, Account Management, SMB, and Enterprise. You’ll design, launch, and measure playbooks, curricula, and success metrics to accelerate new hire productivity and fuel growth.

This role partners with Revenue Leadership to set goals, ramp benchmarks, and governance, translating business priorities into repeatable, scalable learning experiences.

Qualifications

• 5–8+ years of experience in Revenue Enablement, Sales Enablement, Learning & Development, Revenue Operations, Sales Leadership, or a related field.
• Demonstrated experience designing and owning onboarding or capability development programs at scale.
• Strong instructional design and adult learning expertise—you know how to structure learning that actually sticks.
• Experience partnering with senior cross-functional stakeholders and influencing without direct authority.
• A track record of using business performance data to inform program strategy and drive measurable outcomes.
• Excellent written and verbal communication skills with strong executive presence.
• Strong project management and organizational skills—manage multiple programs simultaneously.
• Hands-on experience leveraging generative AI tools into daily workflows to automate tasks and maximize productivity.

Responsibilities

• Serving as the strategic owner for onboarding programs across the entire Revenue organization — New Business, Account Management, SMB, and Enterprise.
• Partnering with Revenue Leadership to define what great onboarding looks like, setting program goals, ramp benchmarks, and governance models.
• Architecting role-specific onboarding journeys that guide new hires from day one through to independent productivity.
• Building and maintaining comprehensive onboarding playbooks that cover curriculum, learning objectives, certifications, manager responsibilities, and success milestones.
• Designing blended learning experiences — instructor-led, self-paced content, practice, coaching, and manager enablement.
• Building reporting frameworks that track learner outcomes and business outcomes, analyzing data to identify trends and opportunities for improvement.
• Recommending and implementing program changes that measurably accelerate ramp, improve readiness, and increase program efficacy.
• Acting as the subject matter expert on onboarding strategy, influencing decisions with business data, learner insights, and performance trends.

Skills

Revenue Enablement

Sales Enablement

Learning & Development

Sales Operations

Sales Leadership

AI tools

Executive presence

Tools

Salesforce

Gong

LMS (Articulate)

Enablement technologies

Learning analytics

Job description

Zocdoc is seeking a Revenue Enablement Lead to architect onboarding and capability programs across New Business, Account Management, SMB, and Enterprise. You’ll design, launch, and measure playbooks, curricula, and success metrics to accelerate new hire productivity and fuel growth.

This role partners with Revenue Leadership to set goals, ramp benchmarks, and governance, translating business priorities into repeatable, scalable learning experiences.