Revenue Cycle Training Specialist

TERRO; Phoenix (AZ); Presencial; USD 65 000 - 95 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Multiple medical plan options

No-premium plan for employees

Dental plan options

Vision insurance

401(k) plan with company match

Paid Time Off 3 weeks in first year

10 paid holidays annually

Employee Assistance Program (EAP)

Resumo da oferta

Terros Health in Phoenix, AZ seeks an experienced RCM Trainer to develop, deliver, and evaluate revenue cycle onboarding and ongoing training. This role acts as a subject matter expert, collaborating with leadership to ensure staff are proficient in billing, denials, posting, and payer requirements.

The position emphasizes measurable training outcomes, quality assurance, and continuous learning across departments, with remote or in-person delivery as needed.

Qualificações

• High school diploma or GED required; associate degree preferred.
• 3+ years progressive experience in healthcare revenue cycle operations.
• Experience developing and delivering employee training programs.
• Strong presentation, facilitation, coaching, and adult-learning skills.
• Proficiency with EHRs and practice management systems; NextGen preferred.

Responsabilidades

• Designs and maintains training programs, curricula, job aids, workflows, and educational materials for revenue cycle.
• Delivers instructor-led, virtual, and one-on-one training sessions for Revenue Cycle staff and other departments as needed.
• Translates billing, accounts receivable, denial management, payment posting, and payer requirements into clear training materials and SOPs.
• Collaborates with Revenue Cycle leadership, QA, Compliance, and operations to identify training needs and develop targeted solutions.
• Maintains current knowledge of payer regulations, HIPAA, FQHC billing practices, and organizational policies to ensure accuracy and compliance.
• Monitors training effectiveness via KPIs like clean claim rates and denial trends.

Conhecimentos

Presentation skills

Facilitation

Coaching

Adult learning

Verbal communication

Written communication

Microsoft Office

NextGen EMR

Practice management systems

Training design

Formação académica

High school diploma or GED

Associate's degree in Healthcare Admin

Ferramentas

NextGen EMR

Practice management systems

Microsoft Office

Outlook

Excel

Descrição da oferta de emprego

Terros Health in Phoenix, AZ seeks an experienced RCM Trainer to develop, deliver, and evaluate revenue cycle onboarding and ongoing training. This role acts as a subject matter expert, collaborating with leadership to ensure staff are proficient in billing, denials, posting, and payer requirements.

The position emphasizes measurable training outcomes, quality assurance, and continuous learning across departments, with remote or in-person delivery as needed.