Revenue Cycle Trainer, Full Time - Days

UChicago Medicine; Illinois; Hybrid; USD 85,000 - 120,000; Full time

Job summary

UChicago Medicine is seeking a Revenue Cycle Principal Trainer to partner with trainers and managers to develop and deliver training programs for the EHR (Epic) and other systems. The role focuses on Hospital Billing, Professional Billing, and Prelude modules, including system build and maintenance, with emphasis on optimizing user workflows.

The ideal candidate will bring a Bachelor’s degree (or equivalent) with 7+ years in hospital finance or healthcare, expertise in adult learning, and Epic

Qualifications

• Bachelor’s Degree required and/or equivalent experience in hospital finance or healthcare field (7+ years). Master’s preferred.
• Knowledge and previous application of adult learning principles; ability to train revenue cycle staff on Epic Applications in a virtual or on-site environment.
• Epic credentialing in an Epic application, or able to successfully complete an Epic certification within three months of hire.

Responsibilities

• Deliver system training to revenue cycle end-users and new hires; track attendance, course completion, and testing in LMS.
• Collaborate with analysts, trainers, and leaders to design, develop, and update training materials and curriculum; apply Epic recommendations.
• Develop competencies to measure knowledge and skill; create curricula; administer proficiency assessments and class evaluations.
• Build and maintain EHR training environments and manage training-related requests to ensure prompt resolution.

Skills

Adult Learning Principles

Epic Training

Training Delivery

LMS & Documentation

Education

Bachelor’s Degree

Master’s Degree Preferred

Tools

Epic Credentialing

Job description

Job Description

Be a part of a world-class academic healthcare system,

Revenue Cycle Department

The Revenue Cycle Principal Trainer partners with other trainers and managers to provide training programs for users of the electronic health record (EHR) system and other third‑party systems. The primary focus will be on one or more of the following Epic Modules; Hospital Billing, Professional Billing and/or Prelude and will include training system build and maintenance. The trainer will participate in workflow design to gain in‑depth knowledge of operational needs and ensure the system design supports optimal user workflows. Identifies improvement opportunities and develops curriculum and training plans to support change. Promotes a climate that encourages learning and self‑motivation through the application of principles of adult learning. The Revenue Cycle Principal Trainer partners with other trainers and managers to provide training programs for users of the electronic health record (EHR) system and other third‑party systems. The primary focus will be on one or more of the following Epic Modules; Hospital Billing, Professional Billing and/or Prelude and will include training system build and maintenance. The trainer will participate in workflow design to gain in‑depth knowledge of operational needs and ensure the system design supports optimal user workflows. Identifies improvement opportunities and develops curriculum and training plans to support change. Promotes a climate that encourages learning and self‑motivation through the application of principles of adult learning.

Job Description

Be a part of a world-class academic healthcare system, UChicago Medicine, as a Revenue Cycle Trainer with the Revenue Cycle Department.

The Revenue Cycle Principal Trainer partners with other trainers and managers to provide training programs for users of the electronic health record (EHR) system and other third‑party systems. The primary focus will be on one or more of the following Epic Modules; Hospital Billing, Professional Billing and/or Prelude and will include training system build and maintenance. The trainer will participate in workflow design to gain in‑depth knowledge of operational needs and ensure the system design supports optimal user workflows. Identifies improvement opportunities and develops curriculum and training plans to support change. Promotes a climate that encourages learning and self‑motivation through the application of principles of adult learning. The Revenue Cycle Principal Trainer partners with other trainers and managers to provide training programs for users of the electronic health record (EHR) system and other third‑party systems. The primary focus will be on one or more of the following Epic Modules; Hospital Billing, Professional Billing and/or Prelude and will include training system build and maintenance. The trainer will participate in workflow design to gain in‑depth knowledge of operational needs and ensure the system design supports optimal user workflows. Identifies improvement opportunities and develops curriculum and training plans to support change. Promotes a climate that encourages learning and self‑motivation through the application of principles of adult learning.

Essential Functions

• Deliver system training to all revenue cycle end‑users and new hires; Present information verbally and in writing/digital media in a clear and easy to understand manner. Accurately track end user attendance, course completion, and testing in the Learning Management System (LMS).
• Collaborate with analysts, trainers, operational leaders and front‑line staff to design, develop and enhance training materials and curriculum. Ensure consistent and up‑to‑date content exists in all training media, materials and instructor‑led training. Research and apply Epic recommendations, workflows and new functionality.
• Develop competencies to measure knowledge, aptitude and skill. Create visionary curricula for end users; be forward thinking for approaches to adult education. Administer proficiency assessments and class evaluations for continuous improvement.
• Build and maintain EHR training environments and manage training‑related requests/tickets to ensure prompt resolution of reported issues and service requests.

Required Qualifications

• Bachelor’s Degree required and/or equivalent experience in hospital finance or healthcare field (7+ years). Master’s preferred
• Knowledge and previous application of adult learning principles; ability to train revenue cycle staff on Epic Applications in a virtual or on‑site environment
• Epic credentialing in an Epic application, or able to successfully complete an Epic certification within three months of hire