Manager, RCM Training & Education

UF Health; Gainesville (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

UF Health seeks a Manager of Revenue Cycle Education & Training to support the Director in designing, delivering, and improving a high-performance learning environment for the revenue cycle workforce. The role blends instructional design, competency management, and quality assurance to ensure staff have the skills and certifications needed for regulatory compliance.

The Manager will oversee training specialists and partner with IT, Revenue Cycle, Epic, and Quality to translate organizational

Qualifications

• Bachelor’s degree in health administration, Education, a related field, or relative experience required.
• 3+ years of experience in healthcare training or workforce development, with at least 2 years of supervisory responsibility.
• Epic certification in one or more revenue cycle modules is preferred.
• Demonstrated instructional design capability (ADDIE, Kirkpatrick, or similar models).
• Familiarity with Epic EHR and performance evaluation tools.
• Strong analytical skills and data-driven decision making.
• Excellent communication, stakeholder-management, and facilitation abilities.

Responsibilities

• Lead and manage a team of training specialists.
• Collaborate with IT, Revenue Cycle, Epic, and Quality departments to translate organizational needs into actionable training solutions.
• Design, deliver, and improve a high-performance learning environment for UF Health's revenue cycle workforce.
• Ensure regulatory compliance and continuous performance improvement through training and certifications.

Skills

Instructional design

Leadership

Analytical skills

Communication

Stakeholder management

Facilitation

Education

Bachelor’s degree in health administration or related field

Tools

Epic certification

Epic EHR familiarity

Job description

Overview

The Manager of Revenue Cycle Education & Training will support the Director in designing, delivering, and improving a high-performance learning environment for UF Health's revenue cycle workforce. This role blends instructional design, competency management, and quality assurance to ensure that revenue cycle organization staff possess the knowledge, skills, and certifications required for regulatory compliance and continuous performance improvement. The Manager will directly oversee a team of training specialists and collaborate closely with IT, Revenue Cycle, Epic, and Quality departments to translate organizational needs into actionable training solutions.

Overview

The Manager of Revenue Cycle Education & Training will support the Director in designing, delivering, and improving a high-performance learning environment for UF Health's revenue cycle workforce. This role blends instructional design, competency management, and quality assurance to ensure that revenue cycle organization staff possess the knowledge, skills, and certifications required for regulatory compliance and continuous performance improvement. The Manager will directly oversee a team of training specialists and collaborate closely with IT, Revenue Cycle, Epic, and Quality departments to translate organizational needs into actionable training solutions.

Qualifications

The Manager will directly oversee a team of training specialists and collaborate closely with IT, Revenue Cycle, Epic, and Quality departments to translate organizational needs into actionable training solutions.

Education

• Bachelor’s degree in health administration, Education, a related field, or relative experience required.

Experience

• 3 or more years of experience in healthcare training, educational program management, or workforce development, with at least 2 years of supervisory responsibility.

License/Certification/Registry

• Epic certification in one or more revenue cycle modules is preferred.

Other Qualifications

• Demonstrated instructional design capability (knowledge of ADDIE, Kirkpatrick, or similar models).
• Familiarity with Epic EHR and performance evaluation tools.
• Strong analytical skills, comfortable with data-driven decision making.
• Excellent communication, stakeholder-management, and facilitation abilities.