Revenue Excellence Trainer - Revenue Excellence - Full Time

Elliot Health System; Manchester (NH); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, dental, prescription, and vision coverage

Short-term and long-term disability insurance

Tuition reimbursement

Referral bonuses

Accrued earned time

403b Retirement plans with employer contributions

Job summary

Elliot Health System, located in Manchester, NH, is seeking a Revenue Excellence Trainer to enhance the operational excellence of the Revenue Cycle team. This role involves designing and delivering training programs to improve staff knowledge and performance. You'll work in a hybrid environment with a focus on collaboration and continuous improvement.

The ideal candidate has a Bachelor's degree in Healthcare Administration or a related field and at least four years of Epic Revenue Cycle experience. The position offers a range of benefits including health coverage, tuition reimbursement, and a 403b retirement plan.

Qualifications

• Minimum four years Epic Revenue Cycle experience required.
• Three to five years of Revenue Cycle operations experience required.
• Epic Revenue Cycle application experience required.

Responsibilities

• Design and maintain onboarding programs and training curriculum.
• Facilitate effective training sessions across various functions.
• Identify skill gaps and training opportunities through data analysis.

Skills

Attention to detail

Leadership skills

Training facilitation

Performance data analysis

Healthcare regulations knowledge

Education

Bachelor's degree in Healthcare Administration, Finance, Business

Epic Credentialed Trainer certification

Job description

Who We Are

At Elliot Hospital our team takes great pride in the work that we do. We encourage everyone to work as a team and provide support where needed. If you have great attention to detail, strong leadership skills and are ready to lead this exceptional team to success, we encourage you to apply!

About the Job

The Revenue Excellence Trainer plays a critical role in advancing the operational excellence of the Revenue Cycle team by designing, delivering, and continuously improving training programs that enhance staff knowledge, performance, and compliance. This position supports the tactical execution of departmental goals by equipping team members with the tools and understanding needed to navigate complex revenue cycle workflows, payer requirements, and system functionalities. The trainer ensures content reflects current policies, regulatory standards, and performance expectations and monitors training effectiveness through key performance indicators and feedback loops.

What You’ll Do

• Design, implement, and maintain onboarding programs and ongoing training curriculum for all Revenue Cycle teams and Internal Business Partners
• Facilitate engaging and effective training sessions across functional areas, including patient access, coding, billing, payer policies, and system workflows
• Develop role specific learning paths and certification programs to support career progression and operational experience
• Identify skill gaps and training opportunities leveraging performance data, stakeholder feedback, and workflow analysis
• Collaborate with leaders to facilitate workforce retraining needs to ensure the team remains current with evolving regulations, payer requirements, and internal standards
• And more

Who You Are

• Bachelor’s degree in Healthcare Administration, Finance, Business, Required
  • or related field and a minimum of four (4) years Epic Revenue Cycle experience. (Health System preferred)
• Epic Credentialed Trainer distinction and certification in Revenue Cycle applications must be obtained within twelve (12) months of hire, Required
• Certification in Revenue Cycle applications, Preferred
• 3-5+ years of Revenue Cycle operations experience, Required
• Epic Revenue Cycle application experience, Required

Why You’ll Love Us

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short term, long term disability, Accident insurance, & life insurance
• Tuition Reimbursement
• Referral bonuses
• Accrued earned time for full-time & part-time employees
• 403b Retirement plans, with generous employer contributions
• And more!

Work Schedule

Hybrid - 8:00-5:00