Revenue Cycle Systems Lead & Analytics

WVU Medicine; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

SYSTEM West Virginia University Health System is seeking a qualified IT analyst to serve as the primary contact for revenue cycle software applications. You will provide first-level support, participate in implementations and testing, and lead small-scale data projects to improve processes.

The role requires a Bachelor’s degree or equivalent, plus experience with revenue cycle applications; Epic Resolute experience is preferred.

Qualifications

• Bachelor’s Degree in Business Administration, Healthcare Administration or related discipline and two years’ experience revenue cycle applications
• High school Diploma or Equivalent and six years’ experience revenue cycle software applications
• Proficiency in Epic Resolute or similar module

Responsibilities

• Supports revenue cycle department applications (Epic, Tableau, Clearinghouse) and maintains an understanding for supported applications
• Participates in monitoring and correcting system errors as assigned
• Knowledge of the existing and optimal user workflows; analyzes and revises complex workflows
• Develops, maintains and manages department databases and reports to assist in research and issue resolution
• Independently oversees system configurations and design options for maintenance or project decisions
• Prepares test scripts and participates in testing; documents issues and requests
• Independently imports and exports data
• Identifies automation opportunities and leads robotic process automation requirements design and testing
• Acts as primary contact to IT, external vendors and IT Help Desk
• Participates in testing of software upgrades for optimal functionality
• Documents issues and requests as per policy
• Participates in build and assessment of vendor application packages for upgrades and enhancements
• Leads revenue cycle projects and escalates issues as needed
• Troubleshoots and isolates issues with department applications; non-exempt helpdesk work
• Monitors application performance and suggests improvements
• Works with IT to ensure accurate data processing and prioritization of projects
• Monitors system performance and metrics for efficiency
• Documents system specifications, configurations, and user guides
• Monitors automations deployed to production
• Monitors efficiency metrics for process optimization

Skills

Analytical thinking

Attention to detail

Team collaboration

Education

Bachelor’s Degree in Business Administration or Healthcare Administration or related

High school diploma or equivalent

Tools

Epic Resolute or similar module

Job description

SYSTEM West Virginia University Health System is seeking a qualified IT analyst to serve as the primary contact for revenue cycle software applications. You will provide first-level support, participate in implementations and testing, and lead small-scale data projects to improve processes.

The role requires a Bachelor’s degree or equivalent, plus experience with revenue cycle applications; Epic Resolute experience is preferred.