Revenue Cycle Systems Analyst

WVU Medicine; Charleston (WV); Presencial; USD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

40-hour work week

Descripción de la vacante

SYSTEM West Virginia University Health System is seeking a dedicated analyst to be the primary IT contact for revenue cycle software. This role covers first-level support, testing, and implementation.

You will lead large-scale data projects, perform system and business analyses, and coordinate enhancements and reports to improve workflows. The position emphasizes independent work across configurations, testing, documentation, and collaboration with IT and vendors to ensure reliable production

Formación

• Bachelor’s degree in Business Administration, Healthcare Administration or related field.
• Two (2) years’ experience revenue cycle applications.
• High school Diploma or Equivalent with six (6) years’ revenue cycle software applications experience if no degree.

Responsabilidades

• Supports revenue cycle department applications (Epic, Tableau, Clearinghouse) and maintains understanding of supported applications.
• Participates in monitoring and correcting system errors as assigned.
• Knowledge of user workflows; analyzes and revises existing systems and complex workflows.
• Develops, maintains and manages department databases and reports for research and issue resolution.
• Oversees system configurations and makes recommendations for maintenance or project decisions.

Conocimientos

Revenue cycle applications

Independent work

Educación

Bachelor’s Degree Business Administration, Healthcare Administration or related

High school Diploma or Equivalent

Herramientas

Epic Resolute

Tableau

Descripción del empleo

This position is the primary contact for information technology issues related to software applications used by Revenue Cycle. This position is responsible for first level support of revenue cycle software and applications, including but not limited to implementation and testing. Creates and manages system build, supports on-going computer-based research, system defects and enhancement requests, generates reports and participates in process improvement initiatives. This position works independently on large-scale data processing projects, acting as a project leader, performing system and business analysis, developing system designs, and overseeing system development and implementation. Responsible for monitoring and maintaining daily operations activities of the revenue cycle systems and applications.

MINIMUM QUALIFICATIONS

• 1. Bachelor’s Degree Business Administration, Healthcare Administration or related discipline
• AND
• Two (2) years’ experience revenue cycle applications
• OR
• ;High school Diploma or Equivalent
• AND
• Six (6) years’ experience revenue cycle software applications.

PREFERRED QUALIFICATIONS

• 1. Proficiency in Epic Resolute or similar moduleEXPERIENCE:1. Two (2) years’ experience hospital billing, revenue cycle reporting.

CORE DUTIES AND RESPONSIBILITIES

• 1. Supports revenue cycle department applications (Epic, Tableau, Clearinghouse, etc) and maintains an understanding for supported applications
• 2. Participates in monitoring and correcting system errors as assigned.
• 3. Knowledge of the existing and optimal user workflows. Uses analytical methods to analyze and revise existing systems and complex workflows.
• 4. Develops, maintains and manages department related databases and reports as needed to assist in research and resolution of issues.
• 5. Independently oversees system configurations and design options to make appropriate recommendations for system maintenance or project decision.
• 6. Prepares test scripts and participates in testing. Completes proper documentation of issues and requests
• 7. Independently imports and exports data.
• 8. Identifies automation opportunities and leads robotic process automation requirements design and testing.
• 9. Acts as the primary contact and conduit to Information Technology, external vendors and the IT Help Desk.
• 10. Participates in testing of all software upgrades to ensure optimal functionality.
• 11. Completes proper documentation of issues and request as per the policy
• 12. Participates in the build and assessment of vendor application packages for upgrades and enhancements.
• 13. Leads revenue cycle projects as assigned and escalates issues as needed.
• 14. Troubleshoots and isolates issues with department specific applications. Troubleshooting or helpdesk work is non-exempt.
• 15. Monitors application performance and makes recommendations for improvement.
• 16. Works with Information Technology to assure accurate and timely processing of data and prioritization of project work and incident or enhancement requests.
• 17. Monitors system performance and metrics to ensure maximum efficiency.
• 18. Documents system specifications, configurations, and user guides
• 19. Monitoring automations that have been configured and released into production
• 20. Monitors efficiency metrics to ensure optimal process design or identify possible enhancements for optimization

PHYSICAL REQUIREMENTS

• 1. Ability to sit for extended periods of time.
• 2. Intermittent physical exertion is required to shift, push/pull approximately 25-80 pounds.
• 3. Visual acuity must be within normal range.
• 4. Must have manual dexterity to operate keyboards, fax machines, telephones and other business equipment.

WORKING ENVIRONMENT

• 1. This work environment is a standard office environment.

SKILLS AND ABILITIES

• 1. Possess good oral and written communication skills.
• 2. Working knowledge of computers.
• 3. Ability to handle and maintain confidential information.
• 4. Ability to work independently or cooperatively as a team member.
• 5. Ability to adapt to various workloads and assignments
• 6. Ability to understand written and oral communication.
• 7. Ability to prioritize tasks.

Additional Job Description

• Scheduled Weekly Hours:40
• Shift:Exempt/Non-Exempt:United States of America (Exempt)
• Company:SYSTEM West Virginia University Health System
• Cost Center:667 SYSTEM Revenue Cycle Integration