Revenue Cycle Systems Lead

Ali Aydi; United States; Vor Ort; USD 70.000 - 100.000; Vollzeit

Zusammenfassung

SYSTEM West Virginia University Health System is seeking an IT professional to act as the primary contact for information technology issues related to revenue cycle software. You will handle first level support, testing, and ongoing system builds to support efficient operations.

The role involves leading large-scale data processing projects, performing system and business analysis, developing designs, and overseeing implementation while maintaining daily revenue cycle operations and

Qualifikationen

• Bachelor’s Degree in Business Administration, Healthcare Administration or related discipline and 2 years’ experience with revenue cycle applications.
• Alternatively, a high school diploma or equivalent plus 6 years’ revenue cycle software experience.

Aufgaben

• Supports revenue cycle department applications (Epic, Tableau, Clearinghouse, etc) and maintains an understanding for supported applications.
• Participates in monitoring and correcting system errors as assigned.
• Knowledge of user workflows; analyzes and revises existing systems and complex workflows.
• Develops, maintains and manages department databases and reports for research and issue resolution.
• Oversees system configurations and design options for maintenance or project decisions.
• Prepares test scripts and participates in testing; documents issues and requests.
• Independently imports and exports data.
• Identifies automation opportunities and leads robotic process automation design and testing.
• Acts as primary contact to IT, external vendors and IT Help Desk.
• Participates in testing of software upgrades for optimal functionality.
• Documents issues and requests as per policy.
• Builds and assesses vendor application packages for upgrades and enhancements.
• Leads revenue cycle projects and escalates issues as needed.
• Troubleshoots and isolates issues with department applications; helpdesk work is non-exempt.
• Monitors application performance and suggests improvements.
• Works with IT to ensure accurate data processing and prioritization of work.
• Monitors system performance and metrics for efficiency.
• Documents system specifications, configurations, and user guides.
• Monitors automations in production and ensures optimization.

Kenntnisse

Communication skills

Computer literacy

Confidential information handling

Independent worker

Adaptability

Written and oral comprehension

Task prioritization

Team collaboration

Ausbildung

Bachelor’s Degree in Business Administration or Healthcare Administration

Two years’ experience revenue cycle applications

High school diploma + six years revenue cycle software experience

Tools

Epic Resolute

Jobbeschreibung

SYSTEM West Virginia University Health System is seeking an IT professional to act as the primary contact for information technology issues related to revenue cycle software. You will handle first level support, testing, and ongoing system builds to support efficient operations.

The role involves leading large-scale data processing projects, performing system and business analysis, developing designs, and overseeing implementation while maintaining daily revenue cycle operations and