Revenue Cycle Supervisor – Skilled Nursing

Legacy Healthcare; Chicago (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

Legacy Healthcare seeks an experienced Accounts Receivable (AR) Supervisor for our Skilled Nursing Facility operations. Oversee AR and collections, monitor aging, resolve billing issues, and partner with leadership, residents, families, insurers, and government payers to ensure timely reimbursement.

The ideal candidate has strong knowledge of healthcare revenue cycle management, especially in skilled nursing or post-acute care, and proven AR team supervision experience.

Qualifications

• Strong knowledge of healthcare revenue cycle management, particularly within skilled nursing, long-term care, or post-acute healthcare.
• Experience supervising or leading an AR team.
• Ability to monitor aging reports and develop action plans.
• Collaborative with billing staff, residents and families, insurers, government payers, and internal departments.

Responsibilities

• Oversee day-to-day AR processes for assigned SNF facilities.
• Monitor AR aging and develop action plans to reduce balances.
• Follow up on unpaid and past-due accounts to ensure timely payment.
• Identify issues and escalate accounts needing additional attention.
• Coordinate with residents, families, insurers and government payers to resolve balances.
• Assist with payment arrangements and account resolution when appropriate.
• Research and resolve denied, delayed, or underpaid claims.

Skills

AR supervision

Billing accuracy

Collections

Healthcare revenue cycle

Leadership

Job description

Accounts Receivable (AR) Supervisor - Skilled Nursing

Job Type: Full-Time
Work Location: [Insert Location]
Schedule: Monday-Friday

Job Summary

We are seeking an experienced and detail-oriented Accounts Receivable (AR) Supervisor to oversee the accounts receivable and collections functions for our Skilled Nursing Facility (SNF) operations.

The AR Supervisor will be responsible for monitoring outstanding balances, improving collections, resolving billing issues, reducing aging accounts, and ensuring timely and accurate reimbursement. This position will work closely with facility leadership, billing staff, residents and families, insurance companies, government payers, and other internal departments.

The ideal candidate has strong knowledge of healthcare revenue cycle management, particularly within skilled nursing, long-term care, or post-acute healthcare, and has experience supervising or leading an AR team.

Key Responsibilities

Accounts Receivable & Collections

• Oversee the day-to-day accounts receivable process for assigned skilled nursing facilities.

• Monitor A/R aging reports and develop action plans to reduce outstanding balances.

• Follow up on unpaid and past-due accounts to ensure timely payment.

• Identify collection issues and elevate accounts requiring additional attention.

• Monitor high-dollar and aging accounts and ensure appropriate follow-up.

• Review outstanding balances for accuracy and determine appropriate next steps for collection.

• Work with residents, responsible parties, insurance companies, and government agencies to resolve outstanding balances.

• Assist with payment arrangements and account resolution when appropriate.

Medicare, Medicaid & Managed Care

• Monitor accounts and claims related to Medicare, Medicaid, Managed Care, Medicare Advantage, and private pay.

• Research and resolve rejected, denied, or underpaid claims.

• Follow up on outstanding claims and payer requests for additional information.

• Coordinate with billing and facility teams to resolve issues that delay reimbursement.

• Ensure appropriate documentation is available to support claims and collections.

• Monitor payer-specific issues and communicate