Revenue Cycle Supervisor

Riverside Health System; Newport News (VA); Vor Ort; USD 28.000 - 37.000; Vollzeit

Zusammenfassung

Riverside Health System in Newport News, Virginia seeks a leader to manage daily department operations and drive staff education. The role focuses on coordinating workload, monitoring productivity, and delivering actionable plans to meet goals.

The position emphasizes coaching, staff development, and cross-team communication to ensure high-quality service delivery and operational efficiency.

Qualifikationen

• Revenue Cycle experience is required.
• High school or equivalent is required.
• Bachelor's degree is preferred.

Aufgaben

• Leads the daily operations of the department and serves as a resource to the team.
• Monitors staff productivity to include timeliness and accuracy of tasks.
• Manages team workload and delegates to ensure operational goals and objectives are met.
• Identifies issues and develops action plans for resolution. Reports on trends.
• Provides coaching and development of the team.
• Works with managers and team members to provide staff education and communication including but not limited to update sessions, daily correspondence / communication of information pertaining to job performance, individual counseling and skill development, staff morale and motivation. Approachable and helpful to others.

Ausbildung

High school or equivalent

Bachelor's Degree

Jobbeschreibung

Newport News, Virginia

Hiring Range

$20.40 - $26.55/HourlyActual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Overview

Effectively utilizes all department specific computer and telephone systems. Responsible for leading day-to-day operations of assigned department; participates in the development and delivery of staff education, training and orientation. Manages team workload, special projects; identifies issues and develops action plans to correct; reports trends. Monitors staff productivity that indicates timeliness and accuracy of tasks. Acts as a liaison between the department and outside departments providing consistent, detailed and relevant detail on issues and trends. Provides day to day coaching and development of their team members.

What you will do

• Leads the daily operations of the department and serves as a resource to the team.
• Monitors staff productivity to include timeliness and accuracy of tasks.
• Manages team workload and delegates to ensure operational goals and objectives are met.
• Identifies issues and develops action plans for resolution. Reports on trends.
• Provides coaching and development of the team.
• Works with managers and team members to provide staff education and communication including but not limited to update sessions, daily correspondence / communication of information pertaining to job performance, individual counseling and skill development, staff morale and motivation. Approachable and helpful to others.

Education

• High school or equivalent (Required)
• Bachelors Degree, (Preferred)

Experience

• Revenue Cycle (Required)

Licenses and Certifications

• Certified Healthcare Access Manager (CHAM) - National Association of Healthcare Access Management (NAHAM) Upon Hire (Required)