Revenue Cycle Operations Lead

Riverside Health System; Newport News (VA); On-site; USD 28,000 - 37,000; Full time

Job summary

Riverside Health System in Newport News, Virginia seeks a leader to manage daily department operations and drive staff education. The role focuses on coordinating workload, monitoring productivity, and delivering actionable plans to meet goals.

The position emphasizes coaching, staff development, and cross-team communication to ensure high-quality service delivery and operational efficiency.

Qualifications

• Revenue Cycle experience is required.
• High school or equivalent is required.
• Bachelor's degree is preferred.

Responsibilities

• Leads the daily operations of the department and serves as a resource to the team.
• Monitors staff productivity to include timeliness and accuracy of tasks.
• Manages team workload and delegates to ensure operational goals and objectives are met.
• Identifies issues and develops action plans for resolution. Reports on trends.
• Provides coaching and development of the team.
• Works with managers and team members to provide staff education and communication including but not limited to update sessions, daily correspondence / communication of information pertaining to job performance, individual counseling and skill development, staff morale and motivation. Approachable and helpful to others.

Education

High school or equivalent

Bachelor's Degree

Job description

Riverside Health System in Newport News, Virginia seeks a leader to manage daily department operations and drive staff education. The role focuses on coordinating workload, monitoring productivity, and delivering actionable plans to meet goals.

The position emphasizes coaching, staff development, and cross-team communication to ensure high-quality service delivery and operational efficiency.