Revenue Cycle Specialist: Dental Billing & Collections

Coast Dental; Tampa (FL); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Coast Dental in Tampa, FL is seeking a Revenue Cycle Support Associate to serve as the primary liaison for offices and leadership, driving billing to collections improvements. You will collaborate with dental centers to streamline workflows and ensure timely payments, while guiding colleagues with data-driven insights.

The role requires strong communication, organizational skills, and the ability to work independently, with a focus on cross-functional coordination across departments.

Qualifications

• Minimum of 1 year’s medical/dental registration and/or collections experience preferred.
• Minimum of 1 year of leadership experience preferred.
• Knowledge of patient accounting, billing, and insurance policies.
• Must be accurate, organized and detail-oriented with strong analytical and problem-solving skills.
• Strong verbal and written communication skills required.
• Requires strong computer knowledge, emphasis on MS Office suite.
• Knowledge/experience with dental insurance verification applications, billing applications, etc.
• Ability to work independently with little supervision.

Responsibilities

• Resolve third party AR balances and insurance claims; process denials timely.
• Assist AR team to meet collection goals and daily metrics.
• Prepare reports on billing and collection trends.
• Conduct company-wide training as required.
• Open tasks for dental centers with precise payment info.
• Read and analyze explanation of benefits and adjust per Coast Dental criteria.
• Monitor daily adjustments posted by offices.
• Review ICODES for daily billing accuracy.

Skills

Communication skills

Leadership experience

Attention to detail

Analytical skills

MS Office

Tools

Dental billing software

Job description

Coast Dental in Tampa, FL is seeking a Revenue Cycle Support Associate to serve as the primary liaison for offices and leadership, driving billing to collections improvements. You will collaborate with dental centers to streamline workflows and ensure timely payments, while guiding colleagues with data-driven insights.

The role requires strong communication, organizational skills, and the ability to work independently, with a focus on cross-functional coordination across departments.