Revenue Cycle Manager – Long-Term Care

Talentify; Hilltop (WV); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Tuition, Travel and Wireless Discounts

Employee Assistance Program

Employee Foundation

Health, Dental, Vision, Company-paid L

401K

Paid Time Off

On-Demand Pay

Pet Insurance

Term and Whole Life Insurance

Short-term Disability

Hospital Indemnity

Personal Accident

Critical Illness

Cancer Coverage

Job summary

Talentify is seeking a Business Office Manager for our long-term care centers. You will oversee revenue cycle management from pre-admission to discharge, focusing on maximizing collections while ensuring compliance and leading a dedicated business office team.

Collaborate with Admissions, Clinical Reimbursement, and Social Services to maintain accurate patient accounts, support financial interviews at admission, and assist with discharge obligations.

Qualifications

• A high school diploma or equivalent is required.
• A degree or post-secondary education or additional coursework in accounting or finance is preferred.
• At least five years of experience in billing and collections is required - experience in billing and collections in a long-term care setting is preferred.
• A strong understanding of RCM systems, processes and performance metrics.
• A collaborative mindset with the ability to lead and develop a business office team.
• Confidence and professionalism in working with residents, families and center leaders.

Responsibilities

• Lead day-to-day revenue operations including census management, billing, collections, adjustments, and Medicaid tracking.
• Collaborate across departments including Admissions, Clinical Reimbursement, and Social Services to ensure accurate and timely patient account management.
• Act as a financial liaison during the resident journey — from conducting financial interviews during admission to assisting with discharge obligations.
• Support compliance with state, federal, and corporate guidelines — including cash handling procedures and segregation of duties.
• Use your expertise in revenue cycle performance metrics (bad debt, cash collections %, AR aging, and DSO) to identify challenges and develop sustainable, action-oriented solutions.
• Partner with Market RCM leaders to align with broader business office initiatives and access tools and support as needed.

Skills

RCM knowledge

Billing & collections

Team leadership

Collaboration

Professionalism with residents

Education

High school diploma or equivalent

Accounting/Finance coursework or degree

Job description

Talentify is seeking a Business Office Manager for our long-term care centers. You will oversee revenue cycle management from pre-admission to discharge, focusing on maximizing collections while ensuring compliance and leading a dedicated business office team.

Collaborate with Admissions, Clinical Reimbursement, and Social Services to maintain accurate patient accounts, support financial interviews at admission, and assist with discharge obligations.