Revenue Cycle Management Implementation Specialist

Cantata Health Solutions; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Performance-based bonuses

Employee recognition program

Job summary

Cantata Health Solutions, LLC, is seeking a Remote Revenue Cycle Management Implementation Specialist. You will support external customers with billing software configuration, testing, and training, working with development and engineering to meet project goals.

The role requires 5 years in RCM, 3 years in healthcare billing, and strong EMR/IT knowledge. Domestic travel up to 25% may be required as projects demand.

Qualifications

• Bachelor’s degree or higher in a related field (see requirements in ad).
• Minimum 5 years of professional work experience in RCM.
• Minimum 3 years of healthcare billing experience.
• Strong working knowledge of EMR systems, preferably in a Health and Human Services setting.
• Solid IT knowledge of software solutions and software management systems.
• Excellent analytical, problem-solving, and communication skills; able to multitask and work independently.

Responsibilities

• Directly engage with clients as an RCM expert and project team member.
• Guide customers in system configuration to meet requirements.
• Recommend appropriate system setups based on RCM best practices.
• Perform software and integration testing for implemented solutions.
• Identify and resolve issues in implemented applications.
• Develop scripts for testing newly implemented software.
• Collaborate with development to capture client feedback and write requirements.
• Partner with engineering to define product change requirements.
• Contribute to project plans, milestones, and implementation dates.
• Identify risks and prepare mitigation plans with teams.
• Document client communications and project artifacts in repositories.
• Test and troubleshoot final system implementations.
• Provide training and end-user support during and after implementation.

Skills

RCM expertise

Healthcare billing

Analytical thinking

Problem solving

Communication skills

Project coordination

Travel availability

Education

Bachelor's degree in computer-related field

Tools

EMR software

Job description

Cantata Health Solutions, LLC | Full time

Revenue Cycle Management Implementation Specialist

Cantata Health Solutions is transforming behavioral health and human services care through our innovative, easy-to-use solutions. Led by a team of clinical, technical, analytical, and support professionals with deep industry experience, our people are passionate about the communities our customers serve and want to help them provide the highest quality services.

Job Description

This is a remote position.

Position Summary

The Revenue Cycle Management (RCM) Implementation Specialist is responsible for providing external business customers with technical support with the implementation of their billing application software and associated software solutions. The RCM Implementation Specialist is also responsible for providing software configuration against defined user billing and reimbursement requirements and specifications. The RCM Implementation Specialist works in partnership with the development team to ensure all billing application software and software solutions are implemented to meet business customer and project expectations.

Essential Duties and Responsibilities

The essential duties and responsibilities of this position include, but are not limited to the following:

• Work directly with clients as an RCM expert and an essential member of the project team
• Apply RCM knowledge and expertise to guide customers in critical system configuration to satisfy and possibly exceed current requirements
• Use knowledge of RCM best practices to recommend appropriate system set-up to customers
• Apply technical and operational knowledge and expertise to perform software and integration testing of implemented software systems and solutions
• Resolve identified issues requiring changes to implemented software applications and solutions
• Develop scripts (test cases) for newly implemented software applications and solutions
• Work closely with the development team in gathering and reviewing business client feedback and assist in writing user requirement documents
• Work closely with engineering resources to define requirements for product changes
• Contribute to the development of and tracking against project plans around project progress, milestones and targeted implementation date
• Identify risks that could impact the business client’s stated business objectives and develop risk mitigation plans to manage the risk with the development and implementation teams
• Ensure all business client communication and documentation is recorded in appropriate repositories to maintain product documentation
• Test and troubleshoot final system implementations
• Provide training and end-user support during and after the implementation process
• Other duties and/or projects as assigned

Requirements

• Bachelor’s degree in Computer Science , Computer Programming, Computer Information Systems, or other closely related field
• 5 years professional work experience in RCM
• 3 years professional experience in healthcare billing
• Strong working knowledge of Electronic Medical Records systems, preferably in a Health and Human Services setting
• Strong working knowledge of Information Technology, software solutions, and software management systems
• Demonstrated ability to use effective and results-oriented problem solving and critical thinking skills; strong troubleshooting ability
• Demonstrated ability to use strong analytical skills
• Effective interpersonal and people skills
• Ability to juggle multiple tasks, establish and manage competing priorities, work independently and be proactive and perform effectively under pressure
• Ability to anticipate issues and risk and work proactively to develop alternatives to meet project goals
• Strong and effective communication skills (verbal and written)
• Pays very close attention to detail
• Ability to work independently and within a team environment
• Ability to travel up to 25% as needed.

*Professional experience in Behavioral Health billing preferred, however not a requirement

Fully Remote Workforce

As a virtual-first organization, we can attract the best talent no matter where we all live. This allows for added flexibility and a schedule that works for you.

Employee Recognition

Team members can reward each other with points to celebrate everyday wins and going above and beyond. It’s our way of saying “nice job” in a way that really sticks.

Employees can benefit financially through the company’s success, referring top talent, and performance-based bonuses.

Cantata Health Solutions, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.