Revenue Cycle Client Billing Specialist

Natera; United States; On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Client Billing Specialist to join their dynamic team. This role is pivotal in managing billing processes, ensuring accuracy, and resolving issues to enhance revenue cycle performance. You will collaborate with cross-functional teams, analyze billing trends, and implement improvements, all while thriving in a fast-paced environment. If you are passionate about healthcare and have a keen eye for detail, this opportunity will allow you to make a significant impact in a company dedicated to transforming genetic testing and diagnostics.

Benefits

Comprehensive medical, dental, and vision plans

Free testing for employees and families

Fertility care benefits

Pregnancy and baby bonding leave

401k benefits

Commuter benefits

Generous employee referral program

Qualifications

• 3+ years of experience in medical billing or accounts receivable.
• Ability to multitask and handle confidential information.

Responsibilities

• Ensures accurate and timely billing of all services.
• Identifies, researches, and resolves billing cases.

Skills

Medical Billing

Accounts Receivable

Oracle

Salesforce

Microsoft Excel

Analytical Skills

Communication Skills

Problem Solving

Education

Healthcare-related education

Tools

Oracle

Salesforce

Microsoft Excel

Job description

POSITION SUMMARY:

The Client Billing Specialist will be responsible for building and maintaining collaborative and productive
relationships within the organization relating to Revenue Cycle Management, ensuring the accuracy and
completeness of billing data, resolving billing issues, maintaining accurate records, and preparing and
delivering client invoices.

PRIMARY RESPONSIBILITIES:

● Ensures accurate and timely billing of all services.
● Identifies, researches, and resolves billing cases, collaborating with cross-functional teams to
prevent future issues.
● Analyzes billing trends and implements process improvements to enhance revenue cycle
performance.
● Coordinates with internal departments to ensure proper system configuration for accurate
invoicing.
● Develops and maintains efficient billing workflows and processes.
● Reviews and processes billing type updates, ensuring data accuracy and completeness.
● Monitors billing performance, prepares reports, and escalates unresolved issues as needed.
● Identifies and leverages new technologies to drive continuous improvement in billing operations.
● Partners with management to address trends and issues impacting revenue cycle performance.
● Establishes an ongoing working relationship with other departments impacting revenue cycle
performance.
● Performs other duties as assigned.

QUALIFICATIONS:

● 3+ years of experience in medical billing or accounts receivable.
● Experience with Oracle and/or Salesforce preferred.
● Healthcare-related education or equivalent experience required.
● Ability to multitask and make sound decisions while handling confidential information.
● Thrives in a fast-paced environment with urgency and a strong customer focus.

KNOWLEDGE, SKILLS, AND ABILITIES:

● Proficiency with medical billing systems, Oracle, Salesforce, Microsoft Excel, medical terminology
and basic procedure coding knowledge.
● Accurate data entry and meticulous record keeping are essential.
● Strong communication (verbal and written), organizational, problem solving and team player skills.
● Ability to navigate across multiple customer demands and balance competing priorities
successfully.
● Ability to analyze, identify and articulate identified trends and report trends succinctly in a clear
and concise manner.
● Ability to solve problems using critical thinking skills.
● Maintains confidentiality of sensitive information.
● Analytical skills required.
● Ability to think critically and identify the impact across the revenue cycle with a solution oriented
approach.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

● Duties typically performed in an office setting.
● This position requires the ability to use a computer keyboard, communicate over the telephone
and read printed material.
● Duties may require working outside normal working hours (evenings and
weekends) at times.

The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

$20 - $25 USD

OUR OPPORTUNITY

Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents.

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Employment

Title

Select...

Start date year

End date month Select...

End date year

Current role

LinkedIn Profile

Website

Are you 18 or older? * Select...

Are you legally authorized to work in the United States? * Select...

Do you now or will you in the future require sponsorship? * Select...

Have you signed a non-compete with your current employer? * Select...

Please provide your current permanent residence street address? *

What city do you currently live in? *

What state do you currently live in? * Select...

Postal Code *

What are your salary expectations? *

Who is your most recent/current employer? *

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Natera’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Voluntary Self-Identification of Disability

Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

Disability Status Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.