Revenue Cycle Analytics & Quality Improvement (Remote)

Stanford Health Care; United States; Remote; USD 58,000 - 74,000; Full time

Job summary

Stanford Health Care in the United States is seeking a Revenue Cycle Productivity & Quality Analyst to partner with PFS operations, turning data into actionable improvements. You’ll build dashboards, analyze performance, and support transformation initiatives to raise productivity and quality.

The role emphasizes collaboration with leaders, cross-functional teams, and ongoing training to ensure adoption of new processes and metrics that drive operational excellence in patient financial services.

Qualifications

• Bachelor’s degree in Business, Healthcare Administration, or related field
• 6+ years of directly related experience in lieu of degree
• 2+ years in healthcare operations, revenue cycle, analytics, or process improvement
• Demonstrated experience supporting operational performance improvement initiatives
• Analytical & Reporting Skills: Ability to analyze operational data, generate actionable insights, and communicate findings clearly
• Revenue Cycle Knowledge: Understanding of revenue cycle workflows (Patient Financial Services preferred), billing regulations, and operational systems (Epic preferred)
• Process & Project Support: Experience supporting process improvement, automation, and cross-functional initiatives
• Collaboration & Communication: Ability to partner effectively with frontline staff, managers, and leaders to support change and performance improvement

Responsibilities

• Develop and maintain dashboards and reports tracking productivity, quality, accuracy, and KPIs
• Analyze performance trends and conduct root-cause analysis to identify risks, bottlenecks, and improvement opportunities
• Produce recurring performance summaries with actionable insights related to staffing, work assignment, training, and operational effectiveness, providing direct feedback as necessary
• Establish performance baselines and measure the impact of improvement initiatives
• Manage timelines, deliverables, and dependencies for operational improvement and transformation initiatives
• Support cross-functional initiatives in partnership with Revenue Cycle, Technology, and Training teams
• Coordinate implementation planning, change readiness, post-implementation monitoring, and progress reporting
• Support special projects and ad-hoc analyses aligned with departmental priorities
• Document current-state workflows and support design of future-state processes using established improvement methodologies
• Develop and maintain standard work documents, quality standards, and monitoring controls
• Identify and prioritize automation and technology opportunities based on operational impact and ROI
• Apply working knowledge of Epic, PFS workflows, and regulatory requirements to process evaluations
• Partner with PFS leaders and managers to support performance improvement efforts
• Present findings, recommendations, and status updates to leadership
• Provide targeted training, tools, and reference materials to support staff performance and workflow adoption
• Coordinate with Training teams to support documentation, knowledge transfer, and reinforcement

Skills

Analytical & Reporting Skills

Revenue Cycle Knowledge

Process & Project Support

Collaboration & Communication

Education

Bachelor's degree in Business, Healthcare Administration, or related field

6+ years of directly related experience in lieu of degree

Job description

Stanford Health Care in the United States is seeking a Revenue Cycle Productivity & Quality Analyst to partner with PFS operations, turning data into actionable improvements. You’ll build dashboards, analyze performance, and support transformation initiatives to raise productivity and quality.

The role emphasizes collaboration with leaders, cross-functional teams, and ongoing training to ensure adoption of new processes and metrics that drive operational excellence in patient financial services.