Returns Specialist: Smooth Refunds & Inventory Control

Automatic Data Processing, Inc.; Carnesville (GA); Sur place; USD 26 000 - 34 000; Plein temps

Résumé du poste

Automatic Data Processing, Inc. is seeking a Returns Clerk to manage the end-to-end return workflow. You will verify item conditions, update inventory, and communicate status to customers to ensure timely refunds or exchanges.

The role collaborates with the warehouse team to restock items, maintain precise records, and analyze return trends for quality and service improvements across the organization.

Qualifications

• High school diploma or equivalent.
• Experience in a retail or customer service environment.
• Strong attention to detail and organizational skills.

Responsabilités

• Process incoming returns by verifying the condition of returned items and updating inventory records accordingly.
• Communicate with customers regarding their return requests, providing timely updates and resolving any inquiries or issues.
• Collaborate with the warehouse team to ensure proper handling and restocking of returned merchandise.
• Maintain accurate documentation of all returns, including reasons for return and any associated financial transactions.
• Analyze return trends and provide feedback to management to help improve product quality and customer satisfaction.

Connaissances

Attention to detail

Organizational skills

Customer service

Communication skills

Formation

High school diploma

Description du poste

Automatic Data Processing, Inc. is seeking a Returns Clerk to manage the end-to-end return workflow. You will verify item conditions, update inventory, and communicate status to customers to ensure timely refunds or exchanges.

The role collaborates with the warehouse team to restock items, maintain precise records, and analyze return trends for quality and service improvements across the organization.