Returns & Reverse Logistics Specialist

Stratasys Ltd; Plymouth (MN); On-site; USD 58,000 - 63,000; Full time

Job summary

Stratasys Ltd. in Plymouth, MN, seeks a Logistics Operations Specialist to own customer returns and RMA activities across the Americas.

You will coordinate returns, communicate requirements, and drive improvements with cross-functional partners including Customer Service, Technical Support, Quality, Finance, and warehouse teams. The role requires an Associate degree in a related field and 2+ years in logistics operations, with ERP experience (Oracle) and ITAR compliance.

Qualifications

• Associate degree in Supply Chain, Logistics or related field.
• Minimum 2 years in customer returns, reverse logistics, or related.
• Experience with ERP systems and complex transaction processing.
• Excellent communication and organizational skills.
• Export controls compliance (ITAR) required.

Responsibilities

• Manage customer return requests and RMA processing from initiation to closure.
• Coordinate return shipments, exchanges, and return-for-credit activities.
• Communicate requirements and provide status updates to customers and internal stakeholders.
• Collaborate with cross-functional teams to resolve issues.
• Identify process improvements and support standardization initiatives.

Skills

Communication

Organizational skills

Attention to detail

Export compliance ITAR

Education

Associate degree in Supply Chain, Logistics, or related field

Tools

Oracle ERP

Salesforce

Microsoft Excel

Job description

Stratasys Ltd. in Plymouth, MN, seeks a Logistics Operations Specialist to own customer returns and RMA activities across the Americas.

You will coordinate returns, communicate requirements, and drive improvements with cross-functional partners including Customer Service, Technical Support, Quality, Finance, and warehouse teams. The role requires an Associate degree in a related field and 2+ years in logistics operations, with ERP experience (Oracle) and ITAR compliance.