Returns & Inventory Specialist

Lowe's Home Centers, LLC; United States; On-site; USD 19,000 - 29,000; Full time

Job summary

Lowe's is seeking a Back-End Clerk in the Receiving Office to manage returns, RTV/RTM workflows, and related documentation. You will support merchandise flow, verify shipping paperwork, and ensure accurate inventory records while coordinating with store teams.

Responsibilities include processing returns, preparing credits or replacements with vendors, and maintaining organized backrooms. Previous retail experience with returns and data entry is preferred; safety and compliance are required.

Qualifications

• High school diploma or GED.
• Experience processing and filing merchandise receiving paperwork.
• Experience with store inventory receiving and administration.
• Warehouse data entry experience.
• Experience communicating with vendors or customers about returns.

Responsibilities

• Process customer returns per policy.
• Execute RTV/RTM processes with documentation.
• Coordinate vendor credits and replacements.
• Sort and disposition returned merchandise.
• Maintain accurate return records.
• Assist receiving shipments and verify merchandise.
• Update inventory systems and paperwork.
• Label, store, and route merchandise appropriately.
• Support inventory accuracy with routine checks.
• Generate reports on returns and inventory exceptions.
• Coordinate with store teams for efficient product flow.
• Maintain backroom and return-area organization.
• Follow safety procedures for handling materials.
• Handle hazardous/restricted items per guidelines.
• Provide basic customer return support when needed.
• Communicate with vendors to facilitate returns or credits.
• Back-end clerk supports receiving office operations and PO processing.
• Other duties as assigned.

Skills

Returns processing

Vendor communication

Inventory administration

Data entry

Retail experience

Education

High school diploma or GED

Job description

Lowe's is seeking a Back-End Clerk in the Receiving Office to manage returns, RTV/RTM workflows, and related documentation. You will support merchandise flow, verify shipping paperwork, and ensure accurate inventory records while coordinating with store teams.

Responsibilities include processing returns, preparing credits or replacements with vendors, and maintaining organized backrooms. Previous retail experience with returns and data entry is preferred; safety and compliance are required.