Returns & Inventory Coordinator

Lowe's; Woodbridge (VA); Hybrid; USD 23,000 - 24,000; Full time

Benefits offered by this job

Benefits package

Discount program

Paid time off

Job summary

Lowe’s is seeking a Back-End Clerk to support returns processing and receiving operations at our Woodbridge, VA location. You will handle RTV/RTM tasks, coordinate credits, restock decisions, and maintain accurate records across backroom and sales areas.

Responsibilities include processing customer returns, assisting with shipments, updating inventory systems, labeling and storing merchandise, and partnering with store teams to ensure smooth product flow.

Qualifications

• 1 year of experience processing and filing merchandise receiving paperwork.
• 1 year of experience with store inventory receiving and administration.
• 6 months of experience in warehouse data entry/bookkeeping.
• 6 months of experience communicating with vendors or customers regarding returns, payments, or contract fulfillment.
• 6 months of retail experience accepting or processing returns.

Responsibilities

• Process customer returns according to company policies.
• Execute RTV and RTM processes, including documentation and shipment preparation.
• Coordinate vendor credits and replacements according to guidelines.
• Sort and disposition returned merchandise based on condition and policy.
• Maintain accurate records of return transactions and documentation.
• Assist with receiving shipments and verify merchandise against shipping documentation.
• Process receiving paperwork and update inventory systems.
• Ensure proper labeling, storage, and routing of merchandise.
• Support inventory accuracy through routine checks and report discrepancies.
• Generate and review reports related to returns, damaged goods, and inventory exceptions.
• Coordinate with receiving and store teams to ensure efficient product flow.
• Maintain organization of backroom and return areas.
• Follow safety procedures in handling materials and equipment.
• Identify and handle hazardous or restricted items.
• Provide basic support for customer return inquiries.
• Communicate with vendors or manufacturers to facilitate returns, credits, or replacements.

Skills

Receiving paperwork

Inventory receiving

Data entry

Vendor communication

Returns processing

Education

High school diploma or GED

Job description

Lowe’s is seeking a Back-End Clerk to support returns processing and receiving operations at our Woodbridge, VA location. You will handle RTV/RTM tasks, coordinate credits, restock decisions, and maintain accurate records across backroom and sales areas.

Responsibilities include processing customer returns, assisting with shipments, updating inventory systems, labeling and storing merchandise, and partnering with store teams to ensure smooth product flow.