Returns & Inventory Operations Specialist

Lowe's Companies, Inc.; Monroeville (Allegheny County); On-site; USD 19,000 - 25,000; Full time

Job summary

Lowe's Companies, Inc. in Monroeville, PA is seeking a Back-End Clerk to support the Receiving Office. You will process returns, manage RTV/RTM activities, coordinate credits, and keep accurate records. You will also assist with receiving, inventory updates, labeling, and safe handling of items.

Role requires attention to detail, ability to work with vendors and store teams, and commitment to safety and process compliance.

Qualifications

• Experience filing merchandise receiving paperwork.
• Experience with store inventory receiving and administration.
• Experience with data entry in warehouse systems.
• Experience communicating with vendors or customers about returns or contracts.
• Experience accepting or processing returns in retail.

Responsibilities

• Process customer returns following policies and procedures.
• Execute RTV/RTM processes with documentation and shipment prep.
• Coordinate vendor credits and replacements per guidelines.
• Sort and disposition returned merchandise (restock, return, dispose).
• Maintain records of all return transactions and documentation.
• Assist with receiving shipments and verify merchandise.
• Process receiving paperwork and update inventory systems.
• Ensure proper labeling, storage, and routing of merchandise.
• Support inventory accuracy with routine checks and reports.
• Generate reports on returns, damaged goods, and inventory exceptions.
• Coordinate with receiving/store teams for efficient product flow.
• Maintain organized backroom and return areas.
• Follow safety procedures for material handling.
• Identify hazardous items and handle accordingly.
• Provide basic support for customer return inquiries.
• Communicate with vendors/manufacturers to facilitate returns or credits.
• Support receiver/stocker teams with truck unloading and PO processing.
• Other duties as assigned.

Skills

Merchandise receiving paperwork

Store inventory receiving

Warehouse data entry

Vendor/customer communications

Returns processing

Education

High school diploma or GED

Job description

Lowe's Companies, Inc. in Monroeville, PA is seeking a Back-End Clerk to support the Receiving Office. You will process returns, manage RTV/RTM activities, coordinate credits, and keep accurate records. You will also assist with receiving, inventory updates, labeling, and safe handling of items.

Role requires attention to detail, ability to work with vendors and store teams, and commitment to safety and process compliance.