Returns & Inventory Specialist

Lowe's Companies, Inc.; Bedford (VA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

401(k) with company match

Paid time off

Job summary

Lowe's Companies, Inc. is seeking a Back-End Clerk in the Receiving Office to manage returns and related administrative tasks at our store. You will process customer returns, support RTV/RTM activities, handle vendor credits, and maintain precise records for inventory and shipments.

The role requires attention to detail, ability to follow safety guidelines, and collaboration with store teams to ensure smooth product flow and accurate inventory across the backroom and sales floor.

Qualifications

• High school diploma or GED required.
• 1 year of experience processing and filing merchandise receiving paperwork.
• 1 year of experience with store inventory receiving and administration.
• 6 months of experience in warehouse data entry/bookkeeping.
• 6 months of experience communicating with vendors or customers regarding returns, payments, or contract fulfillment.
• 6 months of retail experience accepting or processing returns.

Responsibilities

• Process customer returns in accordance with company policies and procedures.
• Execute RTV and RTM processes with documentation, packaging and shipment preparation.
• Coordinate vendor credits and replacements per guidelines.
• Sort and disposition returned merchandise based on condition and policy.
• Maintain accurate records of all return transactions and documentation.
• Assist with receiving shipments, unloading trucks and verifying merchandise against shipping docs.
• Process receiving paperwork and update inventory systems accurately.
• Ensure merchandise is labeled, stored, and routed to appropriate locations.
• Support inventory accuracy through routine checks and reporting discrepancies.

Skills

Vendor communication

Data entry

Inventory administration

Returns processing

Documentation & records

Education

High school diploma or GED

Job description

Lowe's Companies, Inc. is seeking a Back-End Clerk in the Receiving Office to manage returns and related administrative tasks at our store. You will process customer returns, support RTV/RTM activities, handle vendor credits, and maintain precise records for inventory and shipments.

The role requires attention to detail, ability to follow safety guidelines, and collaboration with store teams to ensure smooth product flow and accurate inventory across the backroom and sales floor.