Returns & Inventory Operations Clerk

Lowe's Companies, Inc.; Town of Ithaca (NY); Sur place; USD 22 000 - 25 000; Plein temps

Avantages offerts par ce poste

Health, Dental and Vision insurance

Paid time off

401(k) Retirement account with company

Résumé du poste

Lowe’s is seeking a Back-End Clerk in the Receiving Office to support administrative and logistical functions within a retail environment. You will maintain accurate records, confirm inbound/outbound truck schedules, and complete daily/weekly operational reports.

You may handle items out for repair, manage claims and inventory adjustments, and support receiver/stocker teams with PO processing and truck unloading as needed.

Qualifications

• High school diploma or GED.
• 1 year of experience processing and filing merchandise receiving paperwork.
• 1 year of experience with store inventory receiving and administration.
• 6 months of experience in warehouse data entry/bookkeeping.
• 6 months of experience communicating with vendors or customers regarding returns, payments, or contract fulfillment.
• 6 months of retail experience accepting or processing returns.

Responsabilités

• Process customer returns in accordance with company policies and procedures.
• Execute Return-to-Vendor (RTV) and Return-to-Manufacturer (RTM) processes, including documentation, packaging, and shipment preparation.
• Coordinate vendor credits and replacements as required, following established guidelines.
• Sort and disposition returned merchandise (restock, return, dispose) based on condition and policy.
• Maintain accurate records of all return transactions and associated documentation.
• Assist with receiving shipments, including unloading trucks and verifying merchandise against shipping documentation.
• Process receiving paperwork and update inventory systems accurately.
• Ensure merchandise is properly labeled, stored, and routed to appropriate locations (sales floor, backroom, or return processing).

Connaissances

Customer service

Inventory coordination

Data entry

Vendor communication

Warehouse operations

Merchandise handling

Formation

High school diploma or GED

Description du poste

Lowe’s is seeking a Back-End Clerk in the Receiving Office to support administrative and logistical functions within a retail environment. You will maintain accurate records, confirm inbound/outbound truck schedules, and complete daily/weekly operational reports.

You may handle items out for repair, manage claims and inventory adjustments, and support receiver/stocker teams with PO processing and truck unloading as needed.