Back-End Returns & Inventory Specialist

Lowe's; Walton (KY); On-site; USD 21,000 - 28,000; Full time

Job summary

Lowe's is seeking a Back-End Clerk to support the Receiving Office and backroom operations at our Walton, KY location. You will process returns, assist with receiving, and ensure accurate inventory records and smooth product flow through the store.

You will coordinate with vendors and store teams, handle paperwork, and help maintain safety and organization in backroom areas. Prior experience with returns and inventory is preferred.

Qualifications

• High school diploma or GED required.
• 1 year experience processing and filing merchandise receiving paperwork.
• 1 year experience with store inventory receiving and administration.
• 6 months experience in warehouse data entry/bookkeeping.
• 6 months experience communicating with vendors or customers regarding returns, payments, or contract fulfillment.
• 6 months of retail experience accepting or processing returns.

Responsibilities

• Process customer returns in accordance with company policies and procedures.
• Execute RTV and RTM processes, including documentation, packaging, and shipment preparation.
• Coordinate vendor credits and replacements as required.
• Sort and disposition returned merchandise based on condition and policy.
• Maintain accurate records of all return transactions and associated documentation.
• Assist with receiving shipments, including unloading trucks and verifying merchandise against shipping documentation.
• Process receiving paperwork and update inventory systems accurately.
• Ensure merchandise is properly labeled, stored, and routed to appropriate locations.
• Support inventory accuracy through routine checks and report discrepancies to leadership.
• Generate and review standard reports related to returns, damaged goods, and inventory exceptions.

Skills

Returns processing

Inventory management

Data entry

Vendor/customer communication

Retail experience

Education

High school diploma or GED

Job description

Lowe's is seeking a Back-End Clerk to support the Receiving Office and backroom operations at our Walton, KY location. You will process returns, assist with receiving, and ensure accurate inventory records and smooth product flow through the store.

You will coordinate with vendors and store teams, handle paperwork, and help maintain safety and organization in backroom areas. Prior experience with returns and inventory is preferred.