Returns & Inventory Administrator

FAAC Group; Columbus (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

TIBA Parking Systems is seeking a Return Merchandise Administrator to support the Repair Center operations, focusing on logistics for customer, consumable and third‑party parts, with strong communication via email.

The role requires teamwork, attention to inventory accuracy, and experience with ERP systems and Excel reporting. Occasional travel is possible; a background in office environments is preferred.

Qualifications

• Self-motivated and team-oriented in a fast-paced environment.
• Capable of acting independently after taking direction.
• 1–3 years of proven experience in an office, data entry, or customer service.
• Familiarity with SAP/NetSuite is a plus but not required.

Responsibilities

• Follow instructions and perform assigned duties accurately and efficiently.
• Take directions well and execute assigned duties.
• Demonstrate clear written and verbal communication skills.
• Collaborate effectively with team members to meet operational goals.
• Maintain customer, vendor or intercompany communication.
• Keep accurate records of inventory.
• Generate reports within ERP software alongside Excel to show inventory movements, turnaround time reports or general part consumption.
• Managing flow of customer owned parts throughout the process of the repair.
• Receiving parts that accurately reflect their respective part numbers.
• Managing Parcel orders through UPS WorldShip (Boxing, Bubble Wrapping, shipping and posting.)
• Commute to work / Travel (very infrequent).
• Perform inventory management and equipment tracking; proficiency with computer systems is required.

Skills

Teamwork

Independent work

Customer service

Communication

Tools

Microsoft Office

Excel

Word

PowerPoint

SAP/NetSuite familiarity

Job description

TIBA Parking Systems is seeking a Return Merchandise Administrator to support the Repair Center operations, focusing on logistics for customer, consumable and third‑party parts, with strong communication via email.

The role requires teamwork, attention to inventory accuracy, and experience with ERP systems and Excel reporting. Occasional travel is possible; a background in office environments is preferred.