Inventory Recovery Technician

Clark Associates; Dixie Heights (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

Clark Associates is seeking an Inventory Recovery Technician to handle all steps of the repair process, coordinate with region HUB, log repairs, identify trends, and complete testing duties in a timely, professional manner.

You will be the main point of contact for repair/testing queries, work with the resale team and Reverse Logistics to evaluate listing channels and campaigns, and help maintain a safe, organized workspace.

Responsibilities

• Manage repair logs to ensure proper repair/testing follow-through
• Ensure all items are properly tested and repaired prior to listing/Doing so through electrical and mechanical evaluation and troubleshooting
• Foster a team-oriented environment by maintaining a positive, professional attitude in all internal and external correspondents
• Communicate with internal departments on any customer related questions, repair trends and commonalities
• Independently make decisions on product resolution (scrap vs repair)
• Oversee parts inventory to ensure accurate product availability
• Meet all expected performance standards regarding efficiency, accuracy and quality of work
• Maintain a clean, organized, and safe work environment by following all safety guidelines and reporting any hazards to the appropriate leadership
• Work closely with team members and leadership to meet daily, weekly, and monthly departmental goals
• Flex into other positions and departments and undertake additional duties as necessary to support the overall operation

Job description

Job Summary

The Inventory Recovery Technician is responsible for all steps of the repair process, including region HUB collaboration, repair logging, identifying repair trends, and completing all testing duties in a timely and professional manner. The Inventory Recovery Technician will be the main point of contact for all repair/testing related tasks and questions, working closely with the resale team and the rest of the Reverse Logistics team to evaluate proper listing channels and campaigns.

Responsibilities

• Manage repair logs to ensure proper repair/testing follow-through
• Ensure all items are properly tested and repaired prior to listing /Doing so through electrical and mechanical evaluation and troubleshooting
• Foster a team-oriented environment by maintaining a positive, professional attitude in all internal and external correspondents
• Communicate with internal departments on any customer related questions, repair trends and commonalities
• Independently make decisions on product resolution (scrap vs repair)
• Oversee parts inventory to ensure accurate product availability
• Meet all expected performance standards regarding efficiency, accuracy and quality of work
• Maintain a clean, organized, and safe work environment by following all safety guidelines and reporting any hazards to the appropriate leadership
• Work closely with team members and leadership to meet daily, weekly, and monthly departmental goals
• Flex into other positions and departments and undertake additional duties as necessary to support the overall operation